Flexible Weekend In-Store Shopper (Online Orders)

Whole Foods Market; Vienna (VA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market in Vienna, VA is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop the store for produce, meat, dairy, and more, with a focus on accuracy and speed during busy periods, including weekends and holidays.

The role requires a flexible schedule, ability to work in a fast-paced retail environment, and willingness to cross-train across teams. High school diploma preferred, 18+ years old, and strong English proficiency are expected.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Detail-oriented

Multi-tasking

Flexible availability

Cross-training

Adaptability

Clear communication

Education

High school diploma or equivalent

Job description

Whole Foods Market in Vienna, VA is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop the store for produce, meat, dairy, and more, with a focus on accuracy and speed during busy periods, including weekends and holidays.

The role requires a flexible schedule, ability to work in a fast-paced retail environment, and willingness to cross-train across teams. High school diploma preferred, 18+ years old, and strong English proficiency are expected.