Flexible Weekend In-Store Shopper (Online Orders)

Whole Foods Market; Los Angeles (CA); Sur place; USD 27 000 - 35 000; Plein temps

Avantages offerts par ce poste

Store discount

Paid time off

Health & wellness programs

Résumé du poste

Whole Foods Market in Los Angeles is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop across the store for groceries, collaborate with teams, and handle weekend, holiday, and peak hours shifts.

Our focus is accuracy, speed, and excellent service in a fast-paced retail environment. Responsibilities include fulfilling online orders with handheld devices, maintaining order accuracy, and assisting customers.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsabilités

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Connaissances

Customer service

Communication

Flexibility

Multitasking

Team collaboration

English proficiency

Formation

High school diploma

Outils

Handheld devices

Description du poste

Whole Foods Market in Los Angeles is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You will shop across the store for groceries, collaborate with teams, and handle weekend, holiday, and peak hours shifts.

Our focus is accuracy, speed, and excellent service in a fast-paced retail environment. Responsibilities include fulfilling online orders with handheld devices, maintaining order accuracy, and assisting customers.