Flexible Unloader and Customer Service Associate

Kohl's; Highland Heights (OH); On-site; USD 15,000 - 19,000; Full time

Job summary

Kohl's in Highland Heights, OH is hiring for an Associate role focused on delivering excellent customer service and supporting store operations, including freight, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products, stock the floor, and participate in training on Kohl’s brand standards and inventory procedures. Flexibility to work days, nights, weekends, and holidays is required; no retail experience is necessary.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, unload truck shipments, and fulfill stockroom operations.
• Replenish the sales floor based on sell-through and seasonality.
• Engage customers by greeting them and offering product help.
• Maintain product protection standards.
• Support training for new hires on Kohl’s brand standards and inventory procedures.

Skills

Customer service

Communication

Flexible schedule

Age 16+

Job description

Kohl's in Highland Heights, OH is hiring for an Associate role focused on delivering excellent customer service and supporting store operations, including freight, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products, stock the floor, and participate in training on Kohl’s brand standards and inventory procedures. Flexibility to work days, nights, weekends, and holidays is required; no retail experience is necessary.