Flexible Store Operations & Customer Experience Associate

Family Farm & Home, Inc.; Muskegon (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Family Farm and Home is seeking Team Members to support daily store operations in Muskegon. You will greet customers, assist with in-store and online orders, operate the POS, and ensure shelves are stocked and displays are maintained. The role requires flexibility for weekends/evenings/holidays and physical ability to lift up to 50 lbs.

Responsibilities include merchandising, sign setup, safety, audits, and contributing to a positive work environment while delivering excellent customer service.

Qualifications

• Ability to greet and assist customers in person and via phone/on-line channels.
• Basic computer literacy and point-of-sale (POS) experience preferred.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Greet customers as they enter and exit the store and assist them in person and online.
• Operate POS and follow cash-handling procedures.
• Stock shelves, recover merchandise, and place items in back stock areas.
• Assist in setting up promotional signage and in-store displays as directed.
• Maintain store cleanliness and safety; support loss prevention efforts.
• Assist in daily operational tasks and store audits/walkthroughs.
• Contribute to a positive team environment and support other team members.

Skills

Customer service

Cash handling

Stocking & merchandising

Forklift operation

Job description

Family Farm and Home is seeking Team Members to support daily store operations in Muskegon. You will greet customers, assist with in-store and online orders, operate the POS, and ensure shelves are stocked and displays are maintained. The role requires flexibility for weekends/evenings/holidays and physical ability to lift up to 50 lbs.

Responsibilities include merchandising, sign setup, safety, audits, and contributing to a positive work environment while delivering excellent customer service.