Flexible Shifts Team Member - Customer Service

Loop Neighborhood; San Marcos (CA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Fuel discount 0.10 per gallon

Fuel discount 0.30 per gallon

Fuel discount 0.40 per gallon

Performance-based shifts

Job summary

West Coast Convenience seeks customer-focused team members for Loop Neighborhood Market locations across California. You’ll handle cash, assist customers, stock shelves, and maintain a clean, safe store environment, including car wash duties.

Flexible shifts across first, second, or third, with opportunities to grow within the company. We value teamwork, safety, and exceptional service while offering fuel-discount incentives based on tenure.

Qualifications

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations
• Ability to read, understand, and write in the English language
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Skills

Cash handling

Customer service

Stock management

Teamwork

English proficiency

Education

High School Diploma

Job description

West Coast Convenience seeks customer-focused team members for Loop Neighborhood Market locations across California. You’ll handle cash, assist customers, stock shelves, and maintain a clean, safe store environment, including car wash duties.

Flexible shifts across first, second, or third, with opportunities to grow within the company. We value teamwork, safety, and exceptional service while offering fuel-discount incentives based on tenure.