Flexible-Shift Retail Associate - Customer Experience

The TJX Companies, Inc.; Chelsea (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision coverage

Life insurance

Employee assistance program

Paid holidays/vacation/sick leave

Scholarship program

Job summary

The TJX Companies, Inc. in the USA HomeGoods store is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage customers, maintain a clean sales floor, and support multiple store areas to meet business needs.

Ideal candidates possess strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment. The role offers a competitive hourly wage, a collaborative team culture, and access to employee discounts

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail orientation

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. in the USA HomeGoods store is seeking a customer-focused team member to deliver a highly satisfying shopping experience. You will engage customers, maintain a clean sales floor, and support multiple store areas to meet business needs.

Ideal candidates possess strong communication, attention to detail, and the ability to multitask in a fast-paced retail environment. The role offers a competitive hourly wage, a collaborative team culture, and access to employee discounts