Flexible-Shift Leader: Drive Guest Experience & Training

778 Santa Cruz-Mission McDonald's; Santa Cruz (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

778 Santa Cruz-Mission McDonald's located in Santa Cruz, California, is looking for team leaders to inspire and ensure outstanding guest experiences. This flexible position includes both full-time and part-time opportunities. Responsibilities include overseeing crew schedules, promoting food safety, and driving performance within the team. Key qualifications include a passion for guest service and a certification in McDonald's Leadership Transitions Class. The role also offers various benefits such as flexible scheduling and paid sick leave.

Qualifications

• Passion for helping and serving others including guests and fellow team members.
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise food safety and cleanliness measures.
• Ensure safety, security, inventory, and profitability.
• Cultivate and encourage training and continued learning.
• Drive and expect a high level of performance.

Skills

Guest service

Effective communication

Problem-solving in fast-paced environment

Education

Certification through McDonald's Leadership Transitions Class

Job description

778 Santa Cruz-Mission McDonald's located in Santa Cruz, California, is looking for team leaders to inspire and ensure outstanding guest experiences. This flexible position includes both full-time and part-time opportunities. Responsibilities include overseeing crew schedules, promoting food safety, and driving performance within the team. Key qualifications include a passion for guest service and a certification in McDonald's Leadership Transitions Class. The role also offers various benefits such as flexible scheduling and paid sick leave.