Flexible Shift Lead - Team Builder & Guest Advocate

Harri; Fortuna (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

McDonald’s franchisee is hiring a Shift Manager. The role focuses on leading crew schedules, driving guest satisfaction, and upholding McDonald’s standards for safety and cleanliness. You will empower staff, monitor operations, and promote continuous learning within the restaurant.

The position emphasizes teamwork, decisive actions on safety and profitability, and a strong guest-service mindset within a fast-paced environment.

Qualifications

• Passion for helping and serving others.
• Strong guest service and support focus.
• The ability to communicate effectively and anticipate guest needs; and
• To provide solutions and make decisions in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Skills

Guest service

Team leadership

Communication

Decision making

Leadership training

Job description

McDonald’s franchisee is hiring a Shift Manager. The role focuses on leading crew schedules, driving guest satisfaction, and upholding McDonald’s standards for safety and cleanliness. You will empower staff, monitor operations, and promote continuous learning within the restaurant.

The position emphasizes teamwork, decisive actions on safety and profitability, and a strong guest-service mindset within a fast-paced environment.