Flexible Scheduling Team Member - Fast-Paced Service

Steak 'n Shake Ypsilanti; Ypsilanti Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake Ypsilanti in Michigan is seeking a Team Member to join our fast-paced dining team. You’ll help with guest greetings, order taking, and delivering a friendly, efficient experience across quick-service burgers and shakes.

This role emphasizes reliability, energy, and a passion for hospitality. You will learn brand standards, work with a supportive team, and contribute to a positive guest journey on every shift.

Qualifications

• Consistent and reliable—show up ready to work.
• Positive, cheerful attitude.
• Passion for serving and helping others.
• Strong customer service skills.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued.
• Represent and uphold the vision and values of Steak ’n Shake.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Customer service

Teamwork

Multitasking

Reliability

Job description

Steak ’n Shake Ypsilanti in Michigan is seeking a Team Member to join our fast-paced dining team. You’ll help with guest greetings, order taking, and delivering a friendly, efficient experience across quick-service burgers and shakes.

This role emphasizes reliability, energy, and a passion for hospitality. You will learn brand standards, work with a supportive team, and contribute to a positive guest journey on every shift.