Flexible Schedule Customer Relations & Retention Specialist

Tiffany Woodham - State Farm Agent; Crestview (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tiffany Woodham - State Farm Agent in Crestview, Florida is seeking a Customer Relations Representative. In this role, you'll create exceptional customer experiences that drive the growth of our insurance agency. You will manage inquiries, resolve issues, and maintain customer records.

The ideal candidate is detail-oriented, customer-focused, and empathetic, with strong communication and problem-solving skills. Opportunities for advancement will be available for driven candidates.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations with calm.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Tiffany Woodham - State Farm Agent in Crestview, Florida is seeking a Customer Relations Representative. In this role, you'll create exceptional customer experiences that drive the growth of our insurance agency. You will manage inquiries, resolve issues, and maintain customer records.

The ideal candidate is detail-oriented, customer-focused, and empathetic, with strong communication and problem-solving skills. Opportunities for advancement will be available for driven candidates.