Flexible Retail Sales Associate - Customer-Focused

Bloomingdale's Inc.; Rockford (IL); On-site; USD 58,000 - 83,000; Part time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight paid holidays

Training & development

Job summary

Macy's Inc. in Rockford, IL, is seeking a Retail Selling Flex Colleague to blend selling with genuine hospitality and deliver standout shopping experiences.

You will understand customer needs, provide personalized recommendations, and connect them with the right products and services, whether on the floor or in the fitting room. The role focuses on meeting sales goals through customer engagement and loyalty benefits, while keeping the space welcoming and well-organized.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Drive sales by achieving daily goals and promoting loyalty benefits.
• Keep the selling space clean, organized, and inviting for customers.
• Engage with customers on the floor and in fitting rooms to create memorable experiences.
• Support teamwork and maintain a welcoming store environment.

Skills

Flexible availability

Customer communication

Team collaboration

Sales goal focus

Tools

Cash register

Job description

Macy's Inc. in Rockford, IL, is seeking a Retail Selling Flex Colleague to blend selling with genuine hospitality and deliver standout shopping experiences.

You will understand customer needs, provide personalized recommendations, and connect them with the right products and services, whether on the floor or in the fitting room. The role focuses on meeting sales goals through customer engagement and loyalty benefits, while keeping the space welcoming and well-organized.