Flexible Retail Sales Associate - Customer-Focused

Macy's; Michigan; On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee assistance program

Job summary

Macy's is seeking a Retail Selling Flex Colleague to deliver hospitality and personalized recommendations on the sales floor and in the fitting rooms. You will understand customer needs, connect them with the right products and services, and help maintain a welcoming, well-organized store environment.

This role goes beyond cash handling, focusing on achieving sales goals, teamwork, and creating memorable shopping experiences through genuine service and loyalty benefits.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers and coworkers.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Greet customers, provide personalized recommendations and drive sales.
• Maintain a clean, organized, and inviting selling space.
• Explain loyalty benefits and help customers use related services.
• Support teamwork and meet daily sales goals.

Skills

Customer service

Communication

Teamwork

Sales goals

Job description

Macy's is seeking a Retail Selling Flex Colleague to deliver hospitality and personalized recommendations on the sales floor and in the fitting rooms. You will understand customer needs, connect them with the right products and services, and help maintain a welcoming, well-organized store environment.

This role goes beyond cash handling, focusing on achieving sales goals, teamwork, and creating memorable shopping experiences through genuine service and loyalty benefits.