Flexible Retail Associate Elevate Customer Experience

The TJX Companies, Inc.; Hartford (CT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls Hartford CT is seeking a customer-focused associate to deliver a highly satisfied shopping experience. You will engage with customers, process purchases, maintain store cleanliness, and support the delivery of operational standards across the sales floor.

This role requires flexible availability, strong communication, and the ability to multi-task in a fast-paced environment. TJX offers competitive pay, associate discounts, benefits, and opportunities for development.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls Hartford CT is seeking a customer-focused associate to deliver a highly satisfied shopping experience. You will engage with customers, process purchases, maintain store cleanliness, and support the delivery of operational standards across the sales floor.

This role requires flexible availability, strong communication, and the ability to multi-task in a fast-paced environment. TJX offers competitive pay, associate discounts, benefits, and opportunities for development.