Flexible Retail Associate: Customer Experience Pro

The TJX Companies, Inc.; Hingham (MA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. Marshalls store in Hingham, MA is hiring for a customer-focused position. You will deliver a highly satisfying customer experience, ring purchases, promote credit/loyalty programs, and maintain store standards to support business needs.

Join a team that values diversity, collaboration, and development. Benefits include comprehensive health coverage and paid leave; starting pay features a competitive hourly rate reflecting market norms.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.

Skills

Excellent customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Team collaboration

Job description

The TJX Companies, Inc. Marshalls store in Hingham, MA is hiring for a customer-focused position. You will deliver a highly satisfying customer experience, ring purchases, promote credit/loyalty programs, and maintain store standards to support business needs.

Join a team that values diversity, collaboration, and development. Benefits include comprehensive health coverage and paid leave; starting pay features a competitive hourly rate reflecting market norms.