Flexible Retail Associate — Customer Experience & Growth

The TJX Companies, Inc.; South Dakota; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Job summary

Marshalls in Buffalo, NY is hiring a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process transactions, and maintain a clean, organized store environment.

The role emphasizes customer service excellence, adherence to policies, and active participation in store initiatives and safety programs. Flexible scheduling and cross-training across departments may be involved.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multitasking
• Able to lift heavy objects with or without accommodation

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports a positive store culture with honesty, integrity and respect
• Rings customer purchases/returns and counts change back per procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and procedures
• Prepares merchandise for the sales floor following procedures
• Participates in store recovery and cleanliness
• Provides and accepts feedback and adheres to labor policies
• Supports shrink reduction programs and safety practices
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Physical strength

Job description

Marshalls in Buffalo, NY is hiring a customer-focused associate to deliver a high-quality shopping experience. You will engage with customers, process transactions, and maintain a clean, organized store environment.

The role emphasizes customer service excellence, adherence to policies, and active participation in store initiatives and safety programs. Flexible scheduling and cross-training across departments may be involved.