Flexible Part-Time Sales Pro — Bonus & Growth

Lovesac; Winston-Salem (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive Hourly Wage

Quarterly Sales Bonus Payout

Flexible Hours and remote shifts

Paid Time Off & Holiday Pay

401K Matching Contribution

Health Plan Discount

Employee Assistance Program

Financial Wellness Tools

Associate Discounts

Pet Insurance

Job summary

Lovesac is seeking a Sales Associate who creates a welcoming in-store experience and helps customers design products to fit their space. You’ll use Lovesac selling techniques to educate, demo, and close sales while building lasting relationships.

You will work with store teams to maintain visual standards, manage daily operations, and support omni-channel experiences. Flexible hours, a customer-first mindset, and safety are emphasized in this role.

Qualifications

• Must be 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Comfort with using technology for sales and customer support including CRM systems.
• Support Lovesac's omni-channel customer experience by being flexible and able to assist in-person at your home store, local stores and third-party vendors, as well as remote customer service shifts.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.

Responsibilities

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company provided tools and communication methods.
• Identify and resolve customer issues to ensure a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening/closing, inventory, exchanges, marketing, promotions and ensure adherence to standards.
• Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and KPI.
• Perform other duties as assigned by Management.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Education

High-School Diploma or equivalent

Tools

CRM systems

Job description

Lovesac is seeking a Sales Associate who creates a welcoming in-store experience and helps customers design products to fit their space. You’ll use Lovesac selling techniques to educate, demo, and close sales while building lasting relationships.

You will work with store teams to maintain visual standards, manage daily operations, and support omni-channel experiences. Flexible hours, a customer-first mindset, and safety are emphasized in this role.