Flexible Hours Retail Associate | Customer Experience

The TJX Companies, Inc.; Charleston (WV); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Job summary

The TJX Companies, Inc. in Charleston, WV is seeking a Retail Associate to deliver a highly satisfying customer experience, process transactions accurately, and keep the store clean and organized.

You will model excellent service, support a positive store culture, promote credit and loyalty programs, and participate in safety, training, and merchandising routines.

This flexible, entry‑level role offers benefits and opportunities to grow within a nationwide retailer.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging customers and following customer experience principles.
• Model established customer experience practices for internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Ring customer purchases/returns accurately and count change back according to procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and processes for the sales floor.
• Process and prepare merchandise for the sales floor following procedures.
• Initiate and participate in store recovery and maintain cleanliness and organization.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction programs and safety initiatives.
• Participate in safety awareness and maintain a safe environment.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Attention to detail

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Charleston, WV is seeking a Retail Associate to deliver a highly satisfying customer experience, process transactions accurately, and keep the store clean and organized.

You will model excellent service, support a positive store culture, promote credit and loyalty programs, and participate in safety, training, and merchandising routines.

This flexible, entry‑level role offers benefits and opportunities to grow within a nationwide retailer.