Flexible Hours: Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Gilford (NH); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at our Gilford, NH store.

This role emphasizes friendly service, problem solving, and teamwork across departments to meet customer needs and store goals. You'll join a team with strong benefits, flexible schedules, and opportunities for growth through training programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech devices

Reading & basic arithmetic

Physical stamina

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at our Gilford, NH store.

This role emphasizes friendly service, problem solving, and teamwork across departments to meet customer needs and store goals. You'll join a team with strong benefits, flexible schedules, and opportunities for growth through training programs.