Flexible Hours Dispatcher — Process Improvement

Energy Innovation Corp; New Haven (CT); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Learning stipends

Flexible New Haven hours

Job summary

ScaleUp Solutions in New Haven, CT seeks a junior Dispatcher to blend delegation and process improvement to solve real problems for the people we serve. The role offers a salary between $48,000 and $72,000 and a voice in ScaleUp Solutions strategy.

You will partner with peers to troubleshoot issues, keep accounts steady during spikes, chase root causes, and deliver transparent results aligned with broader business goals.

Qualifications

• 1 year of goal-setting experience.
• Strong interpersonal skills and customer focus.

Responsibilities

• Partner with peers to troubleshoot issues and share practical knowledge.
• Keep a steady hand on ScaleUp Solutions accounts when volume spikes.
• Chase down the root cause instead of slapping on a patch.
• Deliver transparent results that align with broader business objectives.
• Notice when a general metric is lying and dig in.
• Guard the ScaleUp Solutions customer experience through every Teamwork change.
• Close the loop on every New Haven request you touch.
• Leave every general system a little better than you found it.

Skills

Adaptability

Decision-making

Fast learner

Customer focus

Job description

ScaleUp Solutions in New Haven, CT seeks a junior Dispatcher to blend delegation and process improvement to solve real problems for the people we serve. The role offers a salary between $48,000 and $72,000 and a voice in ScaleUp Solutions strategy.

You will partner with peers to troubleshoot issues, keep accounts steady during spikes, chase root causes, and deliver transparent results aligned with broader business goals.