Flexible Cashier & Customer Experience Champion

The TJX Companies, Inc.; Birmingham (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Discounts on health programs

Paid holidays/vacation/sick

Employee assistance program (EAP)

Life insurance

Job summary

Marshalls, part of The TJX Companies, Inc., in Birmingham, AL, seeks a retail associate to deliver a highly satisfied customer experience, keep the store clean, and follow operating standards. You may be cross-trained to work in multiple areas to support business needs.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. The role requires lifting and flexibility, with growth opportunities within TJX family.

Qualifications

• Excellent customer service skills with a customer-first mindset.
• Ability to work a flexible schedule to support store needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to adapt to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes and supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Excellent customer service

Flexible schedule

Communication skills

Attention to detail

Multi-tasking

Teamwork

Lifting heavy objects

Retail experience preferred

Job description

Marshalls, part of The TJX Companies, Inc., in Birmingham, AL, seeks a retail associate to deliver a highly satisfied customer experience, keep the store clean, and follow operating standards. You may be cross-trained to work in multiple areas to support business needs.

Ideal candidates have excellent customer service, strong communication, and the ability to multitask in a fast-paced environment. The role requires lifting and flexibility, with growth opportunities within TJX family.