Retail Customer Experience Associate

The TJX Companies, Inc.; Foley (AL); On-site; USD 17,564 - 18,253; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Child care discounts

Pet insurance

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking candidates for Marshalls in Foley, Alabama, where you will deliver a satisfying customer experience while maintaining store operations. This role involves engaging customers, supporting store culture, and adhering to operational standards.

Successful applicants will possess excellent customer service skills, strong communication abilities, and be able to work a flexible schedule. The position offers benefits like associate discounts and 401(k) contributions. Starting pay ranges from $12.75 to $13.25 per hour, determined by experience and skills.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices.
• Supports and embodies a positive store culture.
• Accurately rings customer purchases/returns.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery.
• Maintains cleanliness and recovery standards.
• Provides and accepts recognition and feedback.
• Adheres to labor laws and policies.
• Supports store shrink reduction goals.
• Participates in safety awareness.

Skills

Excellent customer service skills

Communication skills

Organizational skills

Ability to multi-task

Teamwork

Job description

The TJX Companies, Inc. is seeking candidates for Marshalls in Foley, Alabama, where you will deliver a satisfying customer experience while maintaining store operations. This role involves engaging customers, supporting store culture, and adhering to operational standards.

Successful applicants will possess excellent customer service skills, strong communication abilities, and be able to work a flexible schedule. The position offers benefits like associate discounts and 401(k) contributions. Starting pay ranges from $12.75 to $13.25 per hour, determined by experience and skills.