Flex Security Officer

Titan Security Group; Chicago (IL); On-site; USD 26,174 - 27,552; Part time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Skills-enhancing training

Job summary

Titan Security Group is hiring Flex Security Officers for Willis Tower in Chicago. The role includes providing customer service, monitoring security, and controlling access. Candidates must be at least 18 years old, have a high school diploma or GED, and pass a drug screen.

Pay ranges from $19 to $20 per hour, with benefits like paid time off and medical insurance. Ideal candidates should have prior customer service experience and be physically capable of performing essential job functions.

Qualifications

• Must be at least 18 years of age.
• Experience in customer service or related field.
• Ability to pass drug screen and background check.

Responsibilities

• Provide excellent customer service to all parties.
• Maintain accurate administrative logs.
• Control access for tenants and visitors.
• Monitor security cameras and conduct patrols.
• Respond to incidents and emergencies.

Skills

Customer Service

Access Control

Patrolling

Incident Response

Education

High School diploma or GED

Job description

Flex Security Officer - Willis Tower - Chicago

Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

We are hiring for Unarmed Flex Security Officers to work at Willis Tower in Downtown Chicago.

All candidates must also be available to work weekends and holidays. Flex officers do not have a set schedule and must be available to work at least two (2) of the three (3) shifts. We will make every effort to give advance notice of assignments for open shifts, vacation coverages, personal days, etc., but call‑offs may need to be covered with four (4) hours or less notice. The more availability you have, the more hours you'll be available to pick up!

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre‑employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi‑lingual considered a plus

Pay and Benefits of Security Officers:

• Positions paying $19‑20 / hour
• Paid time off and paid holidays
• Medical insurance
• Opportunities for career growth and promotion
• Skills‑enhancing training

EOE/M/F/D/V