Flex Security Officer

Titan-Security-Group; Wacker (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Career growth

Skills-enhancing training

Job summary

Titan Security is hiring Flex Security Officers for Willis Tower in Downtown Chicago. All candidates must be available to work weekends and holidays. Flex Officers do not have a set schedule and must be available to work at least two (2) of the three (3) shifts.

The more availability you have, the more hours you can pick up! Responsibilities include providing excellent customer service, maintaining logs, controlling access, monitoring cameras, patrolling, and responding to incidents at a

Qualifications

• Must be at least 18 years old.
• Available for 2 or 3 shifts.
• Experience as a door staff, receptionist or related role.
• HS diploma or GED.
• Able to obtain Illinois PERC.
• Able to pass pre-employment drug screen and background check.
• Proficient in reading, writing and speaking English.
• Physically able to lift 50+ lbs and perform patrols.

Responsibilities

• Provide excellent customer service at front desk and assist with directions.
• Maintain clear administrative logs for people and property.
• Control access for tenants, visitors, and vendors.
• Monitor security cameras and conduct patrols to deter theft.
• Respond to incidents and record data for management.
• Other duties as assigned.

Skills

Customer service

Reception/front desk experience

Security awareness

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring Flex Security Officers for the Willis Tower in Downtown Chicago!

All candidates must also be available to work weekends and holidays. Flex Officers do not have a set schedule and must be available to work at least two (2) of the three (3) shifts. We will make every effort to give advance notice of assignments for open shifts, vacation coverages, personal days, etc., but call-offs may need to be covered with four (4) hours or less notice. The more availability you have, the more hours you'll be available to pick up!

Responsibilities of Flex Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Flex Security Officers:

• Must be at least 18 years of age
• Available for 2 or 3 shifts
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers

• Bi-lingual considered a plus

Pay and Benefits of Security Officers

• Positions starting between $19.00 / hour and $20.00 / hour
• Paid time off and paid holidaysMedical insurance
• Opportunities for career growth and promotion
• Skills‑enhancing training

EOE/M/F/D/V