Flex Security Officer - $19.50

Titan Security Group; Chicago (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Pay at $19.50 per hour

Paid time off and holidays

Medical and Dental insurance

Opportunities for career growth

Skills-enhancing training

Job summary

Titan Security Group in Chicago is seeking a Security Officer to be the face of a prestigious building, delivering professional security services and welcoming guests.

As a door staff and front desk role, you will greet visitors, monitor lobby activity, coordinate guest movements, and uphold safety standards. Competitive pay is $19.50/hour with benefits and growth opportunities.

Qualifications

• Must be at least 18 years old.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.

Responsibilities

• Greet guests at exterior, lobby, and front desk to ensure a welcoming environment.
• Monitor lobby traffic and direct guests to minimize wait times.
• Identify and respond to guest concerns and maintain safety and security.
• Coordinate transportation for guests, including taxis and rideshares.
• Maintain knowledge of on-site groups and events and assist as needed.
• Perform front desk administrative duties and assist other departments as required.
• Maintain professional appearance and grooming at all times.

Skills

Door staff experience

Customer service experience

Receptionist experience

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring a Security Officer Downtown Chicago with the opportunity to be the face of a prestigious building and contribute to a positive and welcoming environment.

Responsibilities of Security Officers include, but are not limited to:

• Creates positive, memorable, and an efficient interaction at the exterior of the building, within the building lobby and front desk.
• Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately.
• Monitors traffic flow and lines within the lobby and at the lobby desk; directing guests to appropriate areas to minimize wait times.
• Actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property
• Enthusiastically promotes amenities of the building.
• Maintains accurate knowledge of groups and events that are onsite and happening within the building
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Coordinate transportation (e.g., taxicab, Uber and Lyft pickups) for guests.
• Appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles
• Exceeds standards for personal appearance and grooming at all times.
• Facilitates lobby safety, cleanliness, and security.
• Perform key front desk agent and administrative functions as directed.
• Performs all other job-related duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi-lingual considered a plus.
• Weekend availability required

Pay and Benefits of Security Officers:

• $19.50/ hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Titan Security Group’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.