Flex Security Ambassador - Customer-First Access

GardaWorld; Richmond (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO and paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is hiring a Flex Security Ambassador in Richmond, VA. This role emphasizes customer service as you engage with visitors, verify identity, and guide them through access points in varied environments such as office towers, hotels, and shopping centers.

You will work across Morning, Evening, and Overnight shifts with a competitive hourly wage and GardaWorld's comprehensive benefits package, including medical/dental/vision, a 401(k) with employer matching, PTO, holidays,

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required
• Must pass extensive screening
• Exceptional customer service skills
• Proficient with basic phone and computer use
• Security, military or law enforcement experience is a plus
• State license if required

Responsibilities

• Welcome and guide visitors; verify identity
• Manage access control
• Perform patrols to identify risks
• Inspect security equipment and report needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate concerns
• Ensure safety of people and property

Skills

Customer service

Work authorization

Security experience

Phone skills

Basic computer skills

State license

Education

High School Diploma or GED

Job description

GardaWorld Security Services is hiring a Flex Security Ambassador in Richmond, VA. This role emphasizes customer service as you engage with visitors, verify identity, and guide them through access points in varied environments such as office towers, hotels, and shopping centers.

You will work across Morning, Evening, and Overnight shifts with a competitive hourly wage and GardaWorld's comprehensive benefits package, including medical/dental/vision, a 401(k) with employer matching, PTO, holidays,