Flex Residential Security Officer - Downtown Chicago

Tsg; Chicago (IL); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Paid time off

Medical and Dental insurance

Skills-enhancing training

Job summary

Tsg is seeking a dedicated individual for a Customer Service role in Chicago, Illinois. The position requires providing excellent service, maintaining logs, and controlling access at the property. Candidates must have prior experience in customer service and be able to work under various conditions.

Competitive pay starts at $19.50 per hour, with opportunities for career growth, health benefits, and paid time off. Join a company recognized as a top workplace and help make a difference!

Qualifications

• Must be at least 18 years of age.
• Must have experience in a customer service or clerical role.
• Able to pass pre-employment drug screen and criminal background check.

Responsibilities

• Provide excellent Customer Service to all parties.
• Maintain accurate administrative logs at front desk.
• Control access for tenants, visitors, or vendors.

Skills

Customer Service

Communication

Physical Stamina

Clerical Skills

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required.

Pay and Benefits

• Positions starting at $19.50 / hour depending on experience, location and position.
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills‑enhancing training

EOE/M/F/D/V