Fleet Technology Technician

Interstate Waste Services, Inc.; East Brunswick Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative provider of solid waste and recycling services is seeking a Fleet Technology Technician to support onboard truck technology. This role involves installing and maintaining various vehicle technologies, ensuring efficient operation and safety. The ideal candidate will have strong technical skills, a customer-oriented approach, and the ability to work independently. Join a company that balances corporate standards with a family-style culture, offering a dynamic work environment and opportunities for growth.

Qualifications

• 3+ years of related experience in technical support or installation.
• Strong knowledge of vehicle technology and communication systems.

Responsibilities

• Provide first line support for onboard truck technology.
• Install and maintain vehicle technology components.

Skills

Fluency in English

Customer Service

Problem Solving

Technical Support

Communication Skills

Education

High School Diploma

Tools

Routeware tablet

Bluetooth Devices

PCs and USB peripherals

Job description

Join to apply for the Fleet Technology Technician role at Interstate Waste Services, Inc.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary

The Fleet Technology Technician will provide the first line of support for all onboard truck technology and related hardware. Assist with all problems via phone, email, remote support, site visits, or along the driver’s route. They are responsible for the safe and productive operation of the fleet assets through the efficient performance of the department’s daily activities.

Essential Job Functions

1. Install the Routeware tablet, and interface all components with the systems on the vehicles, including the in-cab video cameras, Samsara Cameras, and radios.
2. Maintain a high degree of customer service for all support inquiries and adhere to all service management principles.
3. Take ownership of user problems and be proactive when dealing with user issues.
4. Disassemble vehicle interiors carefully, avoiding damage, and locate information if disassembly procedures are unknown.
5. Identify component failures quickly, and replace as necessary.
6. Properly run wires, cables, and harness assemblies throughout the vehicle, ensuring safety, weatherproofing, and proper routing.
7. Knowledge of installation accessories such as wiring harnesses, high current power/ground wiring, and circuit protection devices.
8. Apply appropriate fasteners during equipment mounting and interior panel removal, maintaining vehicle integrity.
9. Install Bluetooth hands-free cellular devices or modules, ensuring driver safety and legal compliance.
10. Approach all interactions with employees, customers, and vendors in a friendly, service-oriented manner.
11. Maintain confidentiality of all verbal and documented information.
12. Perform other projects and tasks as assigned.

Responsibilities

• Fluency in English; Spanish is a plus.
• Applicants must pass a drug test.
• Valid driver’s license and a clean driving record are strongly preferred.
• Travel to various locations in NJ, NY, PA, and Ohio as needed, with possible overnight stays.
• Three years of professional experience preferred.
• Training at an installation-related school or program is a plus.
• Strong knowledge of PCs, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data, etc.
• Ability to work independently and efficiently.

Requirements and Qualifications

High School diploma with 3+ years of related experience. No specific certificates required.

Other Skills and Abilities

• Self-starter with strong communication skills.
• Process-oriented team builder.

Work Environment

• Use of motor coordination and finger dexterity most of the workday.
• Occasional physical effort handling objects under 30 pounds.
• Exposure to physical risks and environmental elements such as dirt, noise, weather, etc.
• Work setting includes office and repair shop environments.

Additional Information

This description reflects the general functions of the job. Other duties may be assigned or altered without notice. Interstate Waste Services is an equal opportunity employer and prohibits discrimination of any kind.

Salary Range

USD $25.00 per hour.