Fleet & Services Growth General Manager

Hireology; Fargo (ND); On-site; USD 80,000 - 120,000; Full time

Job summary

Idealease in Fargo, ND is seeking a Service Manager to lead maintenance, profitability, and asset care across Full Service Lease and Rental portfolios. You will supervise the Service Manager, drive cost controls, and ensure maintenance costs stay under target while maintaining customer satisfaction.

Responsibilities include developing annual plans, overseeing field operations, hiring when needed, reviewing financials, and promoting teamwork.

Responsibilities

• 1. Generate a minimum 8% Net Profit in the Full Service Lease and Rental portfolio.
• 2. Drive profitable growth in accordance with growth forecasts and plans.
• 3. Develop and implement an annual business plan including sales forecasts, budgets and quarterly projections.
• 4. Develop and implement operating policies and procedures in conformance with company objectives.
• 5. Maintain all lease and rental facilities, vehicles, signage and any other company assets in accordance with company standards.
• 6. Recruit and hire employees as business levels dictate.
• 7. Safeguard company assets by maintaining strong internal controls.
• 8. Review all company financial and operating statements and initiate corrective action for improvement in operations.
• 9. Promote an atmosphere of cooperation, teamwork and good will with all employees within Idealease and the dealership.
• 10. Monitor and measure Overhead per Unit (OPU) and keep below $3000.
• 11. Supervise and motivate sales personnel in securing new business.
• 12. Establish an annual marketing plan and a go-to-market strategy in conformance with the annual business plan and budget.
• 13. Establish a rating policy and procedure for sales personnel to utilize when proposing new FSL and DM business.
• 14. Establish goals and quotas for all sales personnel, reviewing on a regular basis.
• 15. Approve any new contracted business.
• 16. Assist in lease sales production as required with key accounts.
• 17. Communicate regularly with large volume lease and rental customers.
• 18. Supervise and motivate the Idealease Service Manager (ISM), focusing on cost controls and customer satisfaction. Maintenance costs for FSL and Rental should be less than 20% of revenue.
• 19. Develop a full understanding of all maintenance resources available on the Idealease Resource Center, specifically warranty items, “Best Practices” and “Life Cycle” cost programs.
• 20. Review the manpower needs and scheduling with the ISM on a regular basis.
• 21. Monitor inventories of parts, tires, lubricants and fuel to ensure all items are accounted for correctly and within forecasted and budgeted levels.
• 22. Monitor warranty programs and warranty recovery.
• 23. Review monthly financial, income statements and reports with the Idealease Service Manager.
• 24. Develop and initiate corrective actions as necessary.
• 25. Monitor and review customer service levels on a continual basis with the ISM.
• NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed or further education required with circumstance changes (such as: growth, work load, changes in personnel, technological developments, etc.)

Job description

Idealease in Fargo, ND is seeking a Service Manager to lead maintenance, profitability, and asset care across Full Service Lease and Rental portfolios. You will supervise the Service Manager, drive cost controls, and ensure maintenance costs stay under target while maintaining customer satisfaction.

Responsibilities include developing annual plans, overseeing field operations, hiring when needed, reviewing financials, and promoting teamwork.