Fleet Roadside Support & Dispatch Specialist

Central Oregon Trucking Co; Redmond (OR); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health benefits (medical, dental, and/

401(k) matching

Employee Assistance Program

PTO and holidays

Growth opportunities

On-site gym

Job summary

Central Oregon Trucking Co. is seeking a detail-oriented, customer-focused professional to support fleet maintenance operations. You will be the main contact for drivers with breakdowns, coordinating roadside repairs with vendors, company shops, and maintenance teams to keep trucks moving safely.

The role requires 2+ years in fleet maintenance/dispatch, familiarity with DOT regulations, and strong Microsoft Office skills. This on-site position offers competitive pay and comprehensive benefits.

Qualifications

• 2+ years of experience in fleet maintenance, dispatch, or roadside assistance (truck­ing industry preferred)
• Familiarity with DOT regulations, roadside safety, and vendor management preferred
• Proficiency in Microsoft Office Suite (Excel, Word, etc.)

Responsibilities

• Respond to road service calls from drivers experiencing vehicle breakdowns or mechanical issues.
• Coordinate repairs with drivers, vendors, and company shops; log issues in Transman.
• Support Owner Operators with breakdowns and vendor payments.
• Create purchase orders and virtual payments for vendors.
• Ensure timely communication between drivers, vendors and maintenance team.
• Maintain vendor portals (e.g., Loves, Travel Centers of America, Michelin).
• Expedite repair processes for out-of-service trailers and tractors.
• Assist Admin with billing credits, duplicates, and corrections.
• Submit forms and onboard new vendors or update location information.

Skills

Customer-focused

Detail-oriented

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Central Oregon Trucking Co. is seeking a detail-oriented, customer-focused professional to support fleet maintenance operations. You will be the main contact for drivers with breakdowns, coordinating roadside repairs with vendors, company shops, and maintenance teams to keep trucks moving safely.

The role requires 2+ years in fleet maintenance/dispatch, familiarity with DOT regulations, and strong Microsoft Office skills. This on-site position offers competitive pay and comprehensive benefits.