Fleet Operations Specialist - Member Experience

Zipcar; Tarrytown (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Transit benefit

Bicycle program

401(k) match

Zipcar membership

Job summary

Zipcar is seeking a Fleet Operations Associate to keep vehicles clean, maintained, and ready for Zipcar members across the city. This role requires moving around town by walking, biking, or Zipcar while coordinating tire changes, fueling, cleaning, and potential tow or repair support.

You will be the front line for member satisfaction, proudly representing Zipcar as a brand in the community. The position supports a fast-paced, outdoor, operational environment with diverse daily tasks.

Qualifications

• Strong time management skills to juggle multiple priorities and tasks.
• Excellent communication with operations team to ensure the vehicle status updates are provided.
• Flexibility to work 40-hour weeks which includes days, evenings, weekends, and holidays.
• Willingness to work outdoors (weather and other conditions vary).
• Valid Driver’s License and an acceptable driving record (per company standards).
• Ability to carry tools and marketing materials (up to 50 lbs.)

Responsibilities

• Being the front line of the team – our member satisfaction depends on you!
• Seeing your company brand all around town – you will be proud to be a Zipster!

Skills

Time management

Communication

Flexibility

Outdoor work

Driver's license

Lifting up to 50 lbs

Job description

Zipcar is seeking a Fleet Operations Associate to keep vehicles clean, maintained, and ready for Zipcar members across the city. This role requires moving around town by walking, biking, or Zipcar while coordinating tire changes, fueling, cleaning, and potential tow or repair support.

You will be the front line for member satisfaction, proudly representing Zipcar as a brand in the community. The position supports a fast-paced, outdoor, operational environment with diverse daily tasks.