Fleet Operations Manager, Autonomous Vehicles

avisbudget; United States; On-site; USD 59,000 - 72,000; Full time

Job summary

Avis Budget Group is seeking a Fleet Operations Manager, AV Fleet, to oversee daily operations for autonomous ride-hailing vehicles in Dallas. You will lead a team to ensure readiness, safety, and uptime, covering servicing, cleaning, charging, and calibration.

The role requires a Bachelor's degree (or equivalent), 2+ years in related operations, strong leadership and data analytics skills, and the ability to work flexible hours.

Qualifications

• Bachelor's degree preferred (or equivalent in education, training or experience).
• 2+ years of progressive experience in related field (rental car, logistics, fleet management, ride hail, mobility services or related service industries).
• Proven ability to lead teams in a fast-paced, high-volume operational environment.
• Excellent organization and prioritization skills; self-starter with minimal supervision.
• Exceptional communication and leadership skills with the ability to influence cross-functional teams.
• Proficient in data analytics, forecasting, and problem-solving skills.
• Proficient knowledge of Microsoft Office suite, including Excel.
• Valid driver's license, authorized to work in the United States.
• Ability to work flexible schedules in a fast-paced environment, including early mornings, nights, or weekends.

Responsibilities

• Lead all aspects of fleet servicing, including cleaning, charging, and calibration for autonomous ride-hail vehicles to ensure readiness, safety and compliance.
• Maintain oversight of vehicle dispatch, movement, and staging to maximize fleet uptime and availability.
• Oversee diagnostics to identify and address no hail states, coordinating remote actions or on-site response.
• Direct daily operations within locations, optimizing resources and workflow to achieve uptime goals.
• Manage a team of Fleet Associates, Lot Coordinators and related staff to ensure high service levels.
• Develop, communicate, and implement daily operational plans aligned with ABG and partner objectives.
• Forecast, budget, and manage key operational metrics like fleet utilization and costs.
• Conduct data analysis to drive continuous process improvement and reduce downtime.
• Collaborate with product, engineering, IT and other departments to prioritize workloads.
• Partner with ABG operations and other departments to leverage scale and expertise.
• Manage vendor relationships and workload assignments adhering to policies.

Skills

Leadership

Data analytics

Forecasting

Communication

Organization

Problem-solving

Adaptability

Time management

Education

Bachelor's degree or equivalent

Tools

Excel

MS Office

Job description

The annual starting salary for this position is $65,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Here at Avis Budget Group, you'll be joining a team of 25,000 driven people performing with purpose. Together, we're moving the future of transportation forward through innovative, customer-focused solutions.

Our culture is performance-driven - we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We're proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate.

Leveraging its core strengths in large scale fleet management, Avis Budget Group has entered into a strategic partnership with the leader in self-driving technology, to launch and scale a fully autonomous ride-hailing service in Dallas. This new strategic partnership reflects the Company's ambition to grow beyond travel and actively shape the future of mobility. Sound your speed? Come join our family.

As the Fleet Operations Manager, AV Fleet you will oversee daily fleet operations for autonomous ride-hailing vehicles. Your work will focus on leading a team to ensure operational excellence in servicing, cleaning, charging, and calibration of autonomous vehicles. The Fleet Operations Manager ensures that all vehicles meet readiness, safety, and quality standards while maximizing fleet utilization (uptime) while ensuring customers in the Dallas market have access to clean and ready autonomous vehicles when needed.

What You'll Do :

• Lead all aspects of fleet servicing, including, but not limited to, cleaning, charging, and calibration for the autonomous ride-hail vehicles to ensure readiness, safety, and compliance with established standards.
• Maintain oversight of vehicle dispatch, movement, and staging within the applicable location to maximize fleet uptime and availability.
• Oversee diagnostics to identify and address "no hail" states, coordinating remote actions or on-site fleet response teams to restore serviceability.
• Direct daily operations within the applicable locations, optimizing resource allocation and workflow efficiency to achieve performance, productivity, and uptime goals.
• Manage a team of Fleet Associates, Lot Coordinators, and related staff to ensure high service levels and continuous improvement.
• Develop, communicate, and implement daily operational plans consistent with ABG and the partner's business objectives.
• Forecast, budget, and manage key operational metrics (including, but not limited to, fleet utilization, labor productivity, turnaround times, and material costs).
• Conduct data analysis to drive continuous process improvement and reduce downtime.
• Collaborate with the partner's product, engineering, IT, and other departments to prioritize the workload to accomplish the needs of the business.
• Partner with ABG operations, IT, facilities, procurement and other departments to leverage scale and expertise.
• Manage and maintain vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed.
• Assist with all areas of the employee lifecycle including hiring, onboarding, training, recognition, motivation, development and performance management to enable a high-performance culture.
• Manage all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.
• Provide a safe work environment by ensuring all safety policies and practices are followed and maintained, partnering with Safety where appropriate.

What We're Looking For:

• Bachelor's degree preferred (or equivalent in education, training or experience)
• 2+ years of progressive experience in related field (rental car, logistics, fleet management, ride hail, mobility services or related service industries) of progressive operations and logistics management, including managing a team of people
• Proven ability to lead teams in a fast-paced, high-volume operational environment
• Excellent organization and prioritization skills, self-starter, able to work in a fast-paced environment with minimal supervision
• Exceptional communication and leadership skills with the ability to influence cross-functional teams
• Proficient in data analytics, forecasting, and problem-solving skills
• Proficient knowledge of Microsoft Office suite of products, including Excel
• Valid driver's license, authorized to work in the United States and successful completion of pre-employment qualification checks
• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
• Ability to sit, stand, walk, bend, r