Fleet Manager

Hogan Transportation; Warrensburg (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Hogan Transportation, part of the Enterprise Mobility portfolio, seeks a Fleet Manager to lead drivers and ensure on-time, safe deliveries. You will act as a liaison with customers while driving high-quality service and adherence to Hogan policies.

You will coach and supervise daily driver activities, handle performance reviews, and coordinate schedules and routes to meet client expectations and profitability goals.

Qualifications

• High school diploma or GED required; Associates degree preferred.
• 2-5 years experience in transportation/trucking industry.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Manage drivers and ensure alignment with Hogan expectations and policies.
• Address driver performance issues via coaching and discipline as needed.
• Interview prospective drivers and assist in hiring decisions.
• Conduct 30- and 60-day performance reviews for drivers.
• Coach, train, and reinforce driver safety and customer satisfaction practices.
• Coordinate services to maximize profits and meet client needs.
• Schedule and direct drivers to locations based on customer requests.
• Monitor driver performance and daily activities; maintain run schedules.
• Communicate traffic, weather, and hazards to drivers and create contingency plans.
• Ensure safety, compliance, and cost control for the fleet.

Skills

Fleet management

Driver coaching

Customer service

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Word

Excel

Job description

Hogan is now part of the Enterprise Mobility portfolio of brands. As part of the Enterprise Mobility portfolio of brands, Hogan is excited to provide our employees with access to enhanced benefits, resources, and career opportunities. Hogan Transportation is a 100-year-old full-service transportation and logistics company operating throughout North America. Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. From the relationship-driven service we deliver every day to the communities we support through our giving efforts, team members like you are what make our business thrive.

Job Summary

The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customers account. The Fleet Manager is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client’s needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues.

Essential Duties and Responsibilities

• Manages drivers' activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
• Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
• Interviews prospective drivers and make recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance review.
• Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
• Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
• Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitors drivers’ performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards and independently creates contingency plans and alternate routes, as appropriate based on the circumstances to ensure client expectations and needs are met.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
• Performs a daily accounting of all assigned trucks and drivers.
• Interacts with drivers on a daily basis answering any questions and ensuring drivers can safely deliver loads on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Requirements

• High school diploma or GED required, Associates degree preferred
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft products including Word and Excel.