Fleet Manager

Hogan Transportation; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Hogan Transportation in Columbus, OH is seeking a Fleet Manager to lead driver operations, ensure safe, timely deliveries, and serve as the liaison with customers.

You will coach drivers, conduct performance reviews, schedule runs, monitor routing, and resolve issues to meet client expectations.

A high school diploma is required with 2–5 years in trucking; proficiency with Word and Excel is expected to support daily logistics tasks.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 2-5 years experience in the transportation/trucking industry.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Manages drivers’ activities to meet client expectations.
• Addresses driver performance issues through coaching and discipline.
• Interviews prospective drivers and assists hiring decisions.
• Conducts 30- and 60-day driver performance reviews.
• Coaches, trains on safety, customer service, and Hogan policies.
• Coordinates services to maximize profits and schedule drivers.
• Directs drivers to locations per customer requests and needs.
• Monitors driver performance and daily work schedules.
• Advises on traffic, weather, hazards and creates contingency routes.
• Manages fleet for on-time pickups, route costs, and hours of service.
• Ensures safe work environment and compliance with safety laws.
• Ensures driver payroll accuracy and timely submission.
• Other duties as assigned.

Skills

Driver management

Coaching

Performance evaluations

Route planning

Customer service

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer's account. The Fleet Manager is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client's needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues.

Essential Duties and Responsibilities

• Manages drivers' activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
• Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
• Interviews prospective drivers and make recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance review.
• Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
• Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
• Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitors drivers' performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards and independently creates contingency plans and alternate routes, as appropriate based on the circumstances to ensure client expectations and needs are met.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
• Performs a daily accounting of all assigned trucks and drivers.
• Interacts with drivers on a daily basis answering any questions and ensuring drivers can safely deliver loads on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Requirements

• High school diploma or GED required, Associates degree preferred
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft products including Word and Excel.