Fleet Manager

CRST The Transportation Solution, Inc; Birmingham, Northern (AL, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid parental leave

Job summary

CRST The Transportation Solution, Inc is seeking a Fleet Manager in Birmingham, AL to oversee the day-to-day performance of an independent contractor fleet. You will manage operational expertise and relationship management to ensure successful contractor experiences.

The role requires strong communication and problem-solving skills, as well as a working knowledge of DOT regulations. A competitive compensation package and a comprehensive benefits plan are offered.

Qualifications

• Experience in transportation, logistics, or contractor management.
• Demonstrated ability to influence outcomes and build strong relationships.
• Working knowledge of DOT regulations and independent contractor operations.

Responsibilities

• Build and maintain strong relationships with independent contractors.
• Coordinate freight movement and ensure service commitments are met.
• Monitor contractor compliance with DOT regulations and company policies.
• Review settlements, billing, and chargeable events for financial accuracy.

Skills

Relationship management

Problem-solving

Communication skills

Conflict resolution

Ability to manage priorities

Knowledge of DOT regulations

Education

High school diploma or equivalent

Tools

Transportation management systems (TMS)

Job description

ABOUT CRST:CRST The Transportation Solution is one of the nation's largest privately held transportation and logistics companies, delivering capacity solutions across truckload, brokerage, flatbed, and specialized freight. With decades of experience and a network of operating companies serving customers across North America, CRST is built on a foundation of safety, integrity, and a commitment to the people and communities we serve.

JOB TITLE:Fleet Manager

LOCATION:Onsite | 200 Republic St., Birmingham, AL 35214

THE OPPORTUNITY:

Flatbed and van are specialized transportation modes, and managing an independent contractor fleet requires a unique combination of operational expertise, relationship management, and problem-solving.

As a Fleet Manager on CRST's Flatbed Solutions team, you'll oversee the day-to-day performance of an independent contractor fleet. You'll be responsible for keeping freight moving, supporting contractor success, ensuring compliance, and resolving issues before they impact service. Working closely with Planning, Safety, Maintenance, and other internal partners, you'll serve as the primary point of contact for your contractors and play a key role in their overall success

HOW YOU'LL WORK:

SCHEDULE:

Monday-Friday | 8:00 AM-5:00 PM

COMPENSATION:

Competitive compensation package. Additional details will be discussed during the interview process.

• Medical, dental, and vision insurance
• Prescription drug coverage and telemedicine services
• Company-paid life and disability insurance
• 401(k)
• Paid time off and company holidays
• Paid parental leave
• Voluntary benefits and employee discount programs

WHAT YOU'LL DO:

• Build and maintain strong relationships with independent contractors, serving as their primary point of contact.
• Coordinate freight movement by assigning loads, monitoring progress, and ensuring service commitments are met.
• Communicate proactively with contractors and internal teams to resolve issues and minimize service disruptions.
• Monitor contractor compliance with DOT regulations, company policies, and contractual requirements.
• Review settlements, billing, and chargeable events to ensure financial accuracy and protect profitability.
• Partner with Planning, Safety, Maintenance, and other departments to support contractor success and operational efficiency.
• Coach contractors through performance, service, and safety challenges while promoting long‑term engagement and retention.

WHAT YOU'LL BRING:

• Experience in transportation, logistics, or contractor management.
• Demonstrated ability to influence outcomes and build strong working relationships without direct authority.
• Working knowledge of DOT regulations and independent contractor operations.
• Strong communication, problem-solving, and conflict resolution skills.
• Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment.
• High school diploma or equivalent.

PREFERRED QUALIFICATIONS:

• Experience managing independent contractor or agent‑based fleets.
• Familiarity with transportation management systems (TMS) and contractor management platforms.
• Experience in flatbed, specialized, or over‑the‑road transportation operations.
• Proven ability to collaborate effectively across multiple departments while balancing operational and customer service priorities.

WHY CRST?

CRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long‑term success.

CORE VALUES

Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

EEO Statement

CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision‑making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.