Fleet Dispatch & Operations Supervisor

RUA; Raleigh (NC); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan in Raleigh, NC is seeking a Transportation Operations Supervisor to coordinate and supervise a fleet of drivers on-site. You will schedule loads, manage daily plans, and ensure DOT compliance while delivering high customer satisfaction.

This role requires a Bachelor's degree or equivalent experience, 1–2 years in transportation, and strong Excel and communication skills. You’ll use a transportation management system to capture real-time data and drive safe, efficient operations.

Qualifications

• Bachelor's degree in Business, Management, Transportation or Logistics or equivalent work experience.
• 1-2 years of experience in Transportation or similar industry role.
• Knowledge of DOT rules and regulations strongly desired.
• Proficient in Microsoft Office Suite, specifically Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Coach and counsel drivers in safety, performance, productivity and morale. Supervise all activities of drivers.
• Direct and schedule driver's work. Plan, assign, and distribute daily work to while coordinating loads, equipment and backhauls to achieve maximum utilization of the fleet.
• Develop daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation. Organize, plan and implement transportation solutions for assigned customers that utilize the best cost option to maximize profitability and customer satisfaction.
• Identify and resolve delivery and scheduling problems through timely communication with customers, drivers, vendors and other Ruan locations
• Perform administrative functions to include payroll, billing, driver counseling and post-accident reviews.
• Participate in the review and analysis of operating performance.
• Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
• Monitor and promote safety and compliance with company policies and federal, state and local regulations in all areas of the operation.

Skills

Leadership

Scheduling

Dispatch systems

Excel/Office proficiency

Communication

Education

Bachelor's degree in Business, Management, Transportation or Logistics

Tools

Dispatch systems

Microsoft Office / Excel

Job description

Ruan in Raleigh, NC is seeking a Transportation Operations Supervisor to coordinate and supervise a fleet of drivers on-site. You will schedule loads, manage daily plans, and ensure DOT compliance while delivering high customer satisfaction.

This role requires a Bachelor's degree or equivalent experience, 1–2 years in transportation, and strong Excel and communication skills. You’ll use a transportation management system to capture real-time data and drive safe, efficient operations.