Fleet Coordinator at World Group

World Group; La Porte (TX); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Comprehensive Benefits package

Employee Assistance Program

401(k) plan with up to 6% companymatch

Paid Time Off

Flexible work arrangements

Internal Mobility & development

Tuition assistance

Bonus Eligibility

Descripción de la vacante

World Group, through its ContainerPort Group, needs a Fleet Coordinator for our Houston terminal. You will coordinate shipments, communicate service capabilities, and support customers with timely updates.

Prior trucking experience is preferred, and you will thrive in a busy, data-driven environment. Strong organizational and communication skills are essential, with proficiency in MS Office and Transportation Management Systems.

Formación

• High School Diploma or GED required.
• College degree preferred.
• Excellent communication and organization skills.
• Ability to thrive in a fast-paced environment with heavy email/phone activity.

Responsabilidades

• Communicate quote rates and service capabilities to customers.
• Process orders as they arrive and update systems.
• Provide shipment status and proactive issue notifications.
• Maintain accurate customer data in systems.
• Support continuous improvement initiatives from customer feedback.

Conocimientos

Communication skills

Organizational skills

Time management

Educación

High School Diploma or GED

College Degree preferred

Herramientas

Transportation Management Systems

Microsoft Office

Descripción del empleo

About World Group

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight. We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. World Group | About: www.worldgrouplogistics.com (http://www.worldgrouplogistics.com)

About ContainerPort Group

ContainerPort Group (CPG®) is an award‑winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com (http://www.containerport.com)

About This Role

ContainerPort Group (CPG®), a World Group company, is currently looking for an energetic and self‑motivated team player to join our family as a Fleet Coordinator for our growing terminal in Houston!

Duties and Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Education and Professional Experience

• High School Diploma or GED required
• College Degree preferred
• 1+ year trucking industry experience preferred
• Highly organized individual with great communication skills
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume
• Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems

World Group Benefits/Perks

• Competitive compensation
• Comprehensive Benefits package: Medical, Prescription, Dental, Vision Life, AD\&D, \& Disability insurance
• Employee Assistance Program
• Financial planning 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility \& professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.