Fleet Manager

ContainerPort Group, Inc.; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Paid Time Off

Life/AD&D/Disability insurance

Employee Assistance Program

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group, Charlotte, NC, seeks a Fleet Manager to serve as the direct link between drivers and customers, supporting day-to-day operations and ensuring on-time, productive service. You will manage a fleet of owner-operators, drive load planning and contractor relationships, and maintain DOT compliance in a fast-paced environment.

Qualified candidates bring 2–5 years in intermodal transport, strong communication, and proficiency with dispatch systems and MS Office.

Qualifications

• 2–5 years intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Experience working with fleet of contractors/owner operators.
• Exemplary customer service and interpersonal skills.
• Excellent communication and ability to convey information clearly.
• Strategic thinker in a fast-paced environment.
• Proficient with dispatch tools and MS Office.

Responsibilities

• Provide leadership and supervise our fleet of owner-operators.
• Monitor delivery performance, fleet profitability and regulatory compliance.
• Assign equipment as needed to maximize efficiency.
• Oversee load distribution among contractors for optimal productivity.
• Plan delivery orders to create efficient load drop-offs and pickups.
• Coordinate load acceptance/declination with Customer Success.
• Negotiate rates with contractors outside the ICOA.
• Develop lasting relationships with contractors to improve retention.
• Resolve disputes involving contractors and monitor DOT compliance.
• Coordinate required training for the contractor fleet.

Skills

Fleet management

Owner-operators

DOT regulations

Customer service

Dispatch software

MS Office

Verbal/written communication

Tools

TMS

MS Outlook

Excel

Teams

Word

Job description

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands:ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc.to simplify supply chains and reliably move freight.

We move the world with people who care.Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com

About This Role:

ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Fleet Manager for our new growing terminal in Charlotte, NC!

The Fleet Manager is the direct link between our drivers and customers and must build trusting relationships with our drivers and fully support them in day-to-day operations. In addition, the Fleet Manager will be responsible for keeping their fleet committed to shipments that safely maximize productivity and provide on-time service to the customers. Does this sound like you or fit your experience?

Duties and Responsibilities:

• Provide leadership and supervise our fleet of owner-operators (owner-operators are truck drivers who own their own truck and contract with ContainerPort Group to transport our customers’ freight)
• Monitor and ensure effective and efficient delivery performance, fleet profitability and compliance with regulations
• Assign equipment as needed
• Maximize efficiency and profitability of every delivery
• Oversee fair and equitable distribution of loads amongst contractors
• Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
• Ability to accept and decline loads and coordinate with the Customer Success team
• Negotiate rates with contractors outside of the ICOA
• Develop lasting relationships with fleet of contractors to improve performance and encourage retention
• Resolve customer/terminal/rail disputes involving contractors
• Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance
• Coordinate required training for fleet of contractors

Education and Experience:

• Alignment with ContainerPort Group’s purpose, brand promise and core values.
• 2-5 years of intermodal/container transportation experience
• Working knowledge of DOT regulations
• Experience working with fleet of contractors/owner operators
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner.
• Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment.
• Ability to effectively prioritize and accurately execute time sensitive tasks.
• Computerized dispatch skills (experience using TMS)
• Strong computer skills and experience using MS Outlook, Excel, Teams, and Word
• Competitive compensation
• Life, AD&D, & Disability insurance
• Employee Assistance Program
• 401(k) plan with up to 6% company match
• Paid Time Off
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.