Fleet Compliance Specialist - Client-Focused & Data-Driven

Bestpass by Fleetworthy; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Fleetworthy is seeking a detail-oriented professional to support carrier clients with compliance tasks, data validation, and issue resolution. You will build trusted relationships, guide clients through compliance platforms, and stay current with regulations affecting the trucking industry.

You will work with Microsoft 365 tools, coordinate with cross-functional teams, and grow into advanced compliance or account management roles as you gain experience.

Qualifications

• Strong written and verbal communication.
• Able to manage multiple priorities.
• Independent with good judgment on client matters.
• Experience with SaaS platforms is a plus.

Responsibilities

• Serve as the primary processor for assigned carrier clients — processing and coordinating compliance work, responding promptly and consistently
• Build reliable, positive working relationships that clients can count on
• Investigate and resolve inquiries and issues related to products and services
• Support other customer-facing teams and guide clients through compliance platforms and internal tools; provide coaching as needed
• Stay current on federal and state regulations affecting carrier compliance
• Perform daily data validation and quality control to proactively catch issues before they reach clients
• Collaborate with team members and other departments to share knowledge and improve outcomes

Skills

Excellent communication

Time management

Client service orientation

Team collaboration

Regulatory knowledge interest

Detail-oriented

Tools

Microsoft 365

Word

Excel

Job description

Fleetworthy is seeking a detail-oriented professional to support carrier clients with compliance tasks, data validation, and issue resolution. You will build trusted relationships, guide clients through compliance platforms, and stay current with regulations affecting the trucking industry.

You will work with Microsoft 365 tools, coordinate with cross-functional teams, and grow into advanced compliance or account management roles as you gain experience.