Fleet Change & Configuration Lead

Zipline; South San Francisco (CA); On-site; USD 130,000 - 160,000; Full time

Job summary

Zipline in South San Francisco is seeking a Fleet Configuration & Change Manager to oversee hardware upgrades across the P2 Fleet, determine upgrade timing, and allocate configurations across sites and partners. You will collaborate with Engineering and Commercial Operations to ensure field readiness and drive retrofit campaigns, while managing the tooling, parts, and workflows of operations.

The role emphasizes cross-functional process design, reliability, and data discipline.

Qualifications

• Several years leading complex hardware change deployment, fleet configuration, maintenance planning, NPI, sustaining engineering, or technical operations programs.
• Working knowledge of engineering change control: BOMs, part and revision control, effectivity, ECOs, compatibility, production cut-ins, and retrofit embodiment.
• Strong quantitative judgment: lifecycle cost, capacity impact, reliability benefit, maintenance burden, inventory exposure, and scenario analysis.
• Track record of success building and implementing new operating processes: intake, prioritization, decision gates, reviews, communications, and escalation paths.
• Exceptional data and record discipline. In this role, configuration accuracy is operationally and potentially regulatorily consequential.
• Clear written and verbal communication with both engineers and business leaders.
• Willingness and ability to spend time with field technicians, operators, production teams, and deployed sites to deeply understand fleet allocation impacts.

Responsibilities

• Hardware change evaluation: Review proposed hardware changes to Zipline’s fleet prior to manufacturing cut-in for feasibility and operational process readiness
• Evaluate the costs & benefits of deploying proposed hardware changes to the operating fleet; define fleet allocation plans and retrofit campaigns with these insights
• Operational readiness management: Project-manage the operations team’s review of new hardware adjustments – the Commercial Operations Readiness Review - to confirm field-readiness; channel negative feedback to the responsible engineers.
• Build the system to manage Operations’ review of all incoming tickets / concepts from Engineering; program manage the timely feedback and decision on proposals.
• Program-manage the fixtures and tools and testers required to execute and support a hardware change and ensure clear ownership of any changes required to the tooling, parts, and workflows of operations.
• Retrofit execution: Plan and sequence retrofits as necessary; ensure readiness for parts supply, labor resourcing and training, and progress tracking.
• Fleet configuration management: Track and manage asset configuration allocations across commercial and partner locations.

Skills

hardware change deployment

fleet configuration

maintenance planning

NPI

regulatory change

data and record discipline

communication with engineers/leaders

Tools

SQL

BI

Spreadsheets

Job description

Zipline in South San Francisco is seeking a Fleet Configuration & Change Manager to oversee hardware upgrades across the P2 Fleet, determine upgrade timing, and allocate configurations across sites and partners. You will collaborate with Engineering and Commercial Operations to ensure field readiness and drive retrofit campaigns, while managing the tooling, parts, and workflows of operations.

The role emphasizes cross-functional process design, reliability, and data discipline.