Fleet Account Manager

Atlas Toyota Material Handling; Brooklyn Park (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Atlas Toyota Material Handling is seeking a Fleet Account Manager to join our Fleet Strategy Team. You will serve as a trusted advisor to customers by helping optimize the performance, utilization, and total cost of ownership of their material handling equipment fleets.

The role requires coordinating with sales, managing fleet reports, and delivering proactive fleet management support to strengthen relationships and growth opportunities.

Qualifications

• Bachelor's degree preferred but not required.
• Minimum of two years of experience in fleet management or account management.
• Strong cost analysis, budgeting, and asset lifecycle management.
• Excellent customer service, relationship-building, and communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Experience in material handling, equipment rental, transportation, or heavy equipment industry preferred.

Responsibilities

• Manage customer forklift fleets, including fleet utilization, maintenance performance, and cost management.
• Build and maintain strong customer relationships by providing proactive fleet management support and addressing customer concerns promptly.
• Collaborate with the sales team to identify growth opportunities and support new business development efforts.
• Conduct business with sincerity, honesty, and a customer-first mindset.
• Develop and implement sales strategies and fleet management programs.
• Utilize company and vendor technology platforms to monitor fleet performance and support reporting.
• Provide strategic recommendations to enhance the fleet management program.
• Manage internal and external invoice workflows and ensure timely processing.
• Coordinate repair quotes, maintenance approvals, and service-related communications for fleet customers.
• Track and manage repair purchase orders and fleet-related expenditures.
• Perform other duties as assigned.

Skills

Fleet management

Account management

Customer service

Cost analysis

Education

Bachelor's degree (business or mechanical)

Tools

Microsoft Office

Job description

Description

Are you looking for a career at a stable company? Do you have Fleet Management experience? Check out what we can do for you!

Atlas Toyota Material Handling is currently seeking a full-time Fleet Account Manager to join our Fleet Strategy Team. In this role, you will serve as a trusted advisor to customers by helping them optimize the performance, utilization, and total cost of ownership of their material handling equipment fleets.

Atlas Toyota Material Handling, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes.

Why You'll Love Working at Atlas:

• A Strong, People-First Culture: At Atlas, we believe a strong commitment to excellence, our people, our core values, and professional development opportunities are what make our company great. We also enjoy bringing our teams together through events such as food trucks, BBQ's, holiday parties, celebration lunches, and sporting events.
• Personal & Family Balance: We value personal/family time and are proud to offer a Monday-Friday schedule.
• Rest and Relaxation: Our associates receive generous paid time off AND 8 paid holidays.
• Comprehensive Benefits Package: This includes medical, dental and vision plans, with HSA and FSA options. Company-paid life insurance and short- and long-term disability plans are also provided, plus a 401(k) plan with company match.
• Career Growth Opportunities: We support professional advancement through tuition reimbursement benefits and internal growth opportunities.

Get to Know the Atlas Team:

• At Atlas, you're not just starting a job-you're building a career. Learn more about what we offer on our careers page below.

Careers at Atlas Lift | Jobs in Material Handling & Equipment Services | Atlas Companies | Equipment Sales | Chicago, Minnesota, Wisconsin & Indiana

• Get a behind-the-scenes look at life at Atlas in the videos below!

Atlas Toyota - Your #1 Forklift Dealer

What You'll Do Day-to-Day:

• Manage customer forklift fleets, including fleet utilization, maintenance performance, and cost management.
• Build and maintain strong customer relationships by providing proactive fleet management support and addressing customer concerns in a timely and professional manner.
• Collaborate with the sales team to identify growth opportunities and support new business development efforts.
• Conduct business with sincerity, honesty, and a customer-first mindset.
• Develop and implement sales strategies and fleet management programs.
• Utilize company and vendor technology platforms to monitor fleet performance and support customer reporting.
• Provide strategic recommendations to enhance the fleet management program.
• Manage internal and external invoice workflows and ensure timely processing.
• Coordinate repair quotes, maintenance approvals, and service-related communications for fleet customers.
• Track and manage repair purchase orders and fleet-related expenditures.
• Perform other duties as assigned.

Requirements

What You'll Need to Succeed

• Bachelor's degree in business or mechanical field, or a related field preferred, but not required.
• Minimum of two years of experience in fleet management, account management, or a related field.
• Strong understanding of cost analysis, budgeting, and asset lifecycle management.
• Excellent customer service, relationship-building, and communication skills.
• Strong organizational and problem-solving abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Experience within the material handling, equipment rental, transportation, or heavy equipment industry is preferred.

Physical Requirements:

• This position is primarily performed in an office setting and involves prolonged periods of sitting and computer use. Occasional physical activities may be required, including, but is not limited to, standing, bending, crouching, twisting, pulling, pushing, and lifting (typically up to 50 lbs.), as needed.

Atlas is proud to be an Equal Opportunity Employer (veterans and individuals with disabilities included) and Drug Free Workplace.

Where a specific pay range is noted, it is a good faith estimate at the time of posting. The actual compensation offered will be based on experience, skills, qualifications, market considerations, and geographic location.