Flavor-Driven Shift Leader: Coach, Ops & Guest Champion

Wingstop; Dundalk (MD); On-site; USD 18,000 - 23,000; Full time

Job summary

Wingstop in Dundalk, MD is seeking a shift leader to supervise the operations of a shift, ensuring food safety, product preparation, cleanliness, and adherence to Wingstop standards. This role may involve working as a cashier or cook while supervising staff.

Excellent customer service and the ability to train and motivate crew members are essential for success in this fast-paced environment. Join us to help deliver a top-notch flavor experience.

Qualifications

• Strong guest service skills and positive attitude.
• Experience leading a team and coordinating tasks.
• Ability to train teammates and enforce standards.

Responsibilities

• Supervise shift operations to ensure food safety and Wingstop standards.
• Assist in cashier or cook duties while overseeing crew.
• Train new staff and monitor performance during the shift.
• Maintain cleanliness, inventory controls, and safety procedures.
• Open/close duties, scheduling, and ensuring guest satisfaction.

Skills

Guest service

Leadership

Communication

Job description

Wingstop in Dundalk, MD is seeking a shift leader to supervise the operations of a shift, ensuring food safety, product preparation, cleanliness, and adherence to Wingstop standards. This role may involve working as a cashier or cook while supervising staff.

Excellent customer service and the ability to train and motivate crew members are essential for success in this fast-paced environment. Join us to help deliver a top-notch flavor experience.