Flat Rate Technician

pagemployeejobboard; Escondido (CA); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

401k matching

Career growth

Job summary

Acura of Escondido, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to join our team and deliver outstanding customer experiences. Pay for this role starts at a minimum flat rate of $33.80/hour.

The expected flat rate pay ranges from $30-$37/hour, with an annual wage target of $70,000-$105,000, and a sign-on bonus up to $10,000 for candidates with 5+ years of experience.

Qualifications

• Minimum 5 years of flat rate technician experience.
• Ability to safely operate shop tools and equipment.
• OSHA and safety compliance awareness.

Responsibilities

• Perform repairs and maintenance per factory and dealership standards.
• Communicate effectively with Service Advisors.
• Adhere to quality and timeliness standards.

Skills

5+ years Flat Rate

Customer experience

Team player

Safety compliance

Education

High school diploma

Two-year related experience

Tools

Shop tools

Job description

Acura of Escondido, a Penske Automotive Group dealership, is looking for an experienced Flat Rate Technician to join our team and deliver extraordinary customer experiences.

Up to $10,000 sign-on bonus available for Technicians with 5+ years of experience!

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professional and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Flat Rate Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

Pay for this position is based on productivity and qualifications. It starts at a minimum flat rate of $33.80/hour. The expected flat rate pay is $30-$37/hour with an annual expected wage of $70,000 - $105,000/year.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

WHAT WE ARE LOOKING FOR

• Minimum 5 years of Flat Rate Technician experience required for bonus eligibility.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, 3+ years of dealership experience. Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.

Competencies

• Exceptional customer service skills
• Excellent communication skills including the ability to listen to customers and determine how to assist them
• Ability to work well in a team environment
• Knowledge of automotive systems, tools, and repair processes
• Outstanding attention to detail with a commitment to quality
• Ability to use technical reference materials and technical manuals in written and online formats
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Effective time management skills and ability to prioritize

Supervisory Responsibility

None

Work Environment

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

Physical Demands

Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.

Required Education and Experience

High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.

Preferred Education and Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

ASE Certification is preferred

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.