Fixed Ops Supervisor - Paint Protection & Coatings Lead

XPEL, Inc.; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

XPEL, Inc. is seeking a Fixed Operations Supervisor to oversee the paint protection film, window tint, and ceramic coating services at our Houston retail center.

You will ensure timely vehicle preparation, manage materials, and supervise technicians to uphold our high service standards. You will coordinate workflows, maintain inventory levels, and drive efficient operations to deliver an exceptional customer experience.

Qualifications

• High school diploma or equivalent; 3 years in automotive industry, especially paint protection film, window tint, and ceramic coating services; management experience preferred.
• Strong organizational and time management skills.
• Excellent leadership and team management skills.
• Strong attention to detail and commitment to quality.
• Effective communication and interpersonal skills with customers, team members, and suppliers.
• Proficiency in using computer software and systems for inventory management, scheduling, and reporting.

Responsibilities

• Oversee and coordinate Paint Protection Film, Window Tint, and Ceramic Coating services to meet quality and customer satisfaction standards.
• Ensure vehicles are washed and prepared timely per schedule and manage workflow.
• Prepare materials and supplies in advance, including ordering and inventory management.
• Oversee vehicle logistics within the retail center from arrival to departure.
• Monitor inventory levels of raw materials and consumables; coordinate with suppliers for replenishments.
• Schedule regular maintenance and coordinate repairs for equipment used in services.
• Communicate with Service Coordinator and Store Manager to align on projects and goals.
• Assist in hiring, training, and counseling technicians.
• Undertake additional tasks as assigned by management to support operations.

Skills

Leadership

Time management

Organizational skills

Communication

Inventory management

Scheduling

Reporting

Education

High school diploma or equivalent

Job description

XPEL, Inc. is seeking a Fixed Operations Supervisor to oversee the paint protection film, window tint, and ceramic coating services at our Houston retail center.

You will ensure timely vehicle preparation, manage materials, and supervise technicians to uphold our high service standards. You will coordinate workflows, maintain inventory levels, and drive efficient operations to deliver an exceptional customer experience.