Fixed Operations Field Manager

The Friedkin Group; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Fixed Operations Field Manager, where you will optimize parts and service performance while enhancing customer experiences. This dynamic role involves significant travel and the opportunity to drive wholesale parts sales, develop dealer relationships, and contribute to key fixed operations initiatives. With a strong focus on personal and professional growth, you'll be part of a supportive team that values innovation and excellence. If you're ready to make a significant impact in the automotive industry, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Programs

Retirement Plans

Paid Leave

Qualifications

• 5-7 years of relevant experience in fixed operations.
• Strong business, negotiation, and interpersonal skills.

Responsibilities

• Drive growth in wholesale parts sales and develop dealer contacts.
• Conduct business development visits and support parts training.

Skills

Business Development

Negotiation Skills

Interpersonal Skills

Problem Solving

Planning Skills

Education

Bachelor's Degree

Tools

PSX

RepairLink

OPS

CollisionLink

CCC

Job description

Living Our Values

All associates are guided by Our Values, which serve as the foundation of our company. We aim to ensure every decision and action reflects these values, creating lasting benefits for our associates, shareholders, and communities.

Why Join Us

• Career Growth: Opportunities for leadership and personal development.
• Culture of Excellence: Supportive team environment that values input and encourages innovation.
• Competitive Benefits: Comprehensive package covering professional and personal needs.

Total Rewards

Our Total Rewards package recognizes your contributions through competitive compensation, including base pay and performance incentives, based on skills, experience, and qualifications. Benefits include medical, dental, vision, wellness programs, retirement plans, and paid leave. Learn more on our Benefits page.

A Day In The Life

The Fixed Operations Field Manager reports to the Director, Fixed Field, providing in-dealership best practices to optimize parts and service performance and enhance customer experience. Responsibilities include driving wholesale parts sales, supporting sales development, and key fixed operations initiatives. The role requires 75% travel and involves activities like parts loyalty, inventory optimization, training, and dealer support.

Key Responsibilities

• Drive growth in wholesale parts sales (collision & mechanical).
• Develop dealer contacts and identify improvement opportunities.
• Conduct business development visits and support parts training.
• Report performance, analyze opportunities, and recommend actions.
• Utilize tools like PSX, RepairLink, OPS, CollisionLink, CCC.
• Collaborate with GST field on parts business.
• Understand TMS/GST programs and Parts Manager responsibilities.
• Support inventory and program system improvements.
• Promote dealer parts loyalty and identify lost sales opportunities.
• Support dealership service growth and customer experience enhancements.

Qualifications

• Bachelor's Degree from a four-year college or university.
• 5-7 years of relevant experience.
• Ability to work independently, motivate others, and solve problems.
• Strong business, negotiation, and interpersonal skills.
• Self-organized with good planning skills.
• GST 5 State Auto Manufacturer licenses required.
• Valid in-state Driver's License.

Physical & Environmental Requirements

Position involves significant travel and exposure to various environments, including automotive settings, with potential exposure to noise, chemicals, and weather conditions.

Travel Requirements

70% travel expected.

Join Us

The Friedkin Group is committed to equal opportunity employment and creating an inclusive environment. For accommodations due to disability, contact [e-mail]. We seek candidates authorized to work in the US without sponsorship.