Fixed Income Trade Support Manager

RBC Capital Markets, LLC; Minneapolis (MN); On-site; USD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a Fixed Income Trade Support Manager to lead and enhance the operations of its trade support team. This pivotal role involves overseeing daily activities, ensuring compliance, and driving process improvements. The ideal candidate will have a strong background in the securities industry, with proven leadership skills and the ability to collaborate across various departments. Join a dynamic team where your expertise will make a significant impact on the organization and its clients. This opportunity promises growth, development, and the chance to contribute to a high-performing environment.

Benefits

401(k) program with company-matching contributions

Health insurance

Dental insurance

Vision insurance

Paid time off

Qualifications

• 3+ years of experience in the securities or banking industry.
• Demonstrated ability to supervise workflows and guide team performance.

Responsibilities

• Supervise daily activities of the fixed income trade support team.
• Function as point of escalation for operational issues.

Skills

Bond Trading

Customer Service

Detail-Oriented

Investment Banking

Securities Laws

Education

Bachelor's degree

Bachelor's degree in finance or business

Tools

Microsoft Office

Tradeweb Direct

Bloomberg

Job description

Job Summary

The Fixed Income Trade Support Manager is a key leadership role within Fixed Income, responsible for overseeing the daily operations of the fixed income trade support team. This position provides supervisory guidance, training, and performance management to ensure the team operates efficiently, accurately, and in alignment with regulatory and risk requirements. Reporting to department leadership, the manager plays a pivotal role in driving process improvement, solving complex operational issues, and partnering with internal stakeholders across trading, operations, technology, compliance, and analytics. This role also serves as a subject matter expert on fixed income operational processes and supports both day-to-day functions and strategic initiatives.

Job Description

What is the opportunity?

The Fixed Income Trade Support Manager is a key leadership role within Fixed Income, responsible for overseeing the daily operations of the fixed income trade support team. This position provides supervisory guidance, training, and performance management to ensure the team operates efficiently, accurately, and in alignment with regulatory and risk requirements. Reporting to department leadership, the manager plays a pivotal role in driving process improvement, solving complex operational issues, and partnering with internal stakeholders across trading, operations, technology, compliance, and analytics. This role also serves as a subject matter expert on fixed income operational processes and supports both day-to-day functions and strategic initiatives.

What will you do?

• Supervise and direct the daily activities of the fixed income trade support team, ensuring accuracy, timeliness, and regulatory compliance.
• Provide coaching, feedback, and development opportunities for team members, and lead efforts related to performance management, recognition, and engagement.
• Function as point of escalation for operational issues, providing guidance and risk oversight to resolve complex or sensitive matters.
• Serve as subject matter expert on fixed income trade support operations and lead testing and implementation of enhancements to trading platforms and systems as it relates to trade support functions.
• Develop, maintain, and enhance operational procedures, manuals, and process documentation to support a strong control environment.
• Recommend and implement improvements to increase efficiency, reduce risk, and align with industry best practices.
• Collaborate across departments, including trading, regulatory operations, settlements, and technology, to support both routine operations and strategic initiatives.
• Produce ad hoc and scheduled reports as needed for internal and regulatory stakeholders.
• Contribute to a positive team culture and foster collaboration across team and departments.

What do you need to succeed?

Must-have

• Bachelor's degree or equivalent work experience.
• 3+ years of relevant experience in the securities or banking industry.
• 1+ years of experience providing training, coaching, or team leadership.
• Demonstrated ability to supervise workflows, resolve issues, and guide team performance in a dynamic, deadline-driven environment.
• Working knowledge of brokerage operations, fixed income products, and trade lifecycle processes.
• Strong interpersonal, written, and verbal communication skills with the ability to collaborate across functions.
• Proficiency with Microsoft Office, particularly Excel, Word, Access, and Outlook.
• Series 99 or ability to obtain within 6 months.

Nice-to-have

• Bachelor's degree in finance, business, or related field.
• 5+ years of experience in financial services, including direct experience in fixed income trade support.
• Supervisory experience within a broker/dealer or banking environment.
• In-depth understanding of fixed income regulations and operational risks.
• Proficiency with industry systems such as Tradeweb Direct, FIFE, ICI, Bloomberg, BPS, and PostEdge.
• Series 7 and 63 licensed or willingness to obtain.
• Ability to foster team collaboration and maintain a positive working environment.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $50,000-$85,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Bond Trading, Confidentiality, Customer Service, Detail-Oriented, Investment Banking, Investment Banking Analysis, Securities Laws, Standard Operating Procedure (SOP), Trade Client Reporting, Trade Processing

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-04

Application Deadline:

2025-05-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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