Fixed Income Operations Manager-Coupons, Principal & Interest (Hybrid)

Broadridge Financial Solutions; Newark (NJ); On-site; USD 105,000 - 130,000; Full time

Job summary

Broadridge Financial Solutions in Newark, NJ is seeking an experienced Fixed Income Operations Manager to oversee daily fixed income events, including coupon payments, maturities, and related cash flows. You will validate accruals, entitlements, and tax withholding, and ensure accurate settlement with custodians and counterparties.

The role requires strong knowledge of fixed income instruments, cash reconciliations, and control frameworks; you’ll lead process improvements, mentor staff, and

Qualifications

• Bachelor's degree or equivalent in a related field.
• Significant experience in investment operations, custody, fund administration, or securities processing with a focus on fixed income events.
• Experience leading or supervising an operations team.
• Strong knowledge of fixed income instruments (bonds, notes, MBS, ABS, floating-rate).
• Understanding coupon calculations, accrued interest, day-count conventions, payment schedules, amortization, prepayments, maturities, redemptions.

Responsibilities

• Manage daily oversight of fixed income events (coupon payments, principal repayments, maturities, amortizations, redemptions, paydowns, defaults).
• Oversee calculation, validation, and booking of accrued interest, entitlements, principal proceeds, withholding tax, and fees.
• Ensure timely receipt, reconciliation, and allocation of cash payments from custodians, depositories, paying agents, and counterparties.
• Monitor event announcements and maintain security terms, payment dates, record dates, rate resets, factor changes, and election details.
• Investigate and resolve breaks, failed payments, discrepancies, and aged exceptions with internal teams and external providers.
• Review daily cash reconciliations and approve exception resolution per controls.
• Oversee payment processing for various fixed income instruments (government, corporate, municipal, agency, MBS, ABS).
• Establish and monitor operating procedures, SLAs, risk indicators, and performance metrics.
• Lead root-cause analyses for recurring errors and implement improvements.
• Ensure adherence to policies, regulatory requirements, audits, and client/fund documentation.
• Support audits, regulatory inquiries, client reporting, and operational due diligence.

Skills

Fixed income knowledge

Analytical skills

Problem-solving

Communication skills

Excel proficiency

Education

Bachelor's degree in finance, accounting, business, economics, or related field

Tools

Excel

Job description

Responsibilities

• Manage daily oversight of fixed income events, including coupon payments, principal repayments, maturities, amortizations, redemptions, paydowns, and default-related cash flows.
• Oversee calculation, validation, and booking of accrued interest, coupon entitlements, principal proceeds, withholding tax, and related fees.
• Ensure timely receipt, reconciliation, and allocation of cash payments from custodians, depositories, paying agents, and counterparties.
• Monitor event announcements and ensure accurate setup and maintenance of security terms, payment dates, record dates, rate resets, factor changes, and election details where applicable.
• Investigate and resolve breaks, failed payments, discrepancies, and aged exceptions with internal teams, custodians, fund administrators, brokers, and external service providers.
• Review daily cash reconciliations, and approve exception resolution in accordance with established controls.
• Maintain oversight of payment processing for government, corporate, municipal, agency, mortgage-backed, asset-backed, and other fixed income instruments.
• Establish and monitor operational procedures, service-level standards, key risk indicators, and performance metrics.
• Lead root-cause analysis for recurring errors and implement process, system, and control improvements.
• Ensure adherence to internal policies, regulatory requirements, audit standards, and client or fund documentation.
• Support internal and external audits, regulatory inquiries, client reporting, and operational due diligence requests.
• Manage, coach, and develop operations staff; set priorities, review workloads, and ensure appropriate coverage for critical payment cycles.
• Participate in system implementations, automation initiatives, data-quality enhancements, and testing related to fixed income operations.

Qualifications

• Bachelor’s degree in finance, accounting, business, economics, or a related field; equivalent relevant experience may be considered.
• Significant experience in investment operations, custody, fund administration, or securities processing, with a focus on fixed income income and principal events.
• Demonstrated experience leading or supervising an operations team.
• Strong knowledge of fixed income instruments, including bonds, notes, mortgage-backed securities, asset-backed securities, and floating-rate instruments.
• Understanding of coupon calculations, accrued interest, day-count conventions, payment schedules, amortization, prepayments, maturities, and redemptions.
• Experience with cash and position reconciliations, exception management, and settlement controls.
• Ability to interpret security documentation, market notices, custodian communications, and payment instructions.
• Advanced analytical, problem-solving, and organizational skills with strong attention to detail.
• Effective written and verbal communication skills and the ability to manage internal and external stakeholders.
• Proficiency with Microsoft Excel and relevant investment operations, accounting, custody, or portfolio-management systems.

Preferred Qualifications

• Experience supporting institutional asset managers, banks, hedge funds, or fund administrators.
• Familiarity with SWIFT messaging, custodian platforms, depository processes, and corporate action or income-processing workflows.
• Knowledge of withholding tax, securities lending impacts, and cross-border fixed income payment processing.
• Experience with operational risk frameworks, process automation, and control design.

Compensation

Compensation Range: The salary range for this position is between $105,000 to $130,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, location, skills, and education.

Bonus Eligibility: Bonus Eligible #LI-PP1

Company Culture and Inclusion

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability.

As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. Our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture.

Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

Equal Opportunity and Accessibility

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

About Broadridge

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.