Fixed Crew Processing Worker I

Goodwill Industries of San Diego County; Escondido (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Goodwill Industries of San Diego County in Escondido is seeking a donation processor who sorts, labels, and stores donated goods and delivers excellent customer service to donors.

This position follows the Fixed Crew Training Manual, ensures safe handling and tagging, inspects small electrical appliances, and contributes to daily production tallies. Applicants should have a high school diploma or GED; processor experience and forklift certification are preferred.

Qualifications

• High School Diploma or GED preferred.
• Processor experience preferred.
• Ability to become forklift certified preferred.

Responsibilities

• Sorts donations by category following the Fixed Crew Training Manual.
• Prepares and labels items for transport according to guidelines.
• Keeps work station clean and clutter-free, organized per Kaizen.
• Meets production standards and completes daily tally sheets.
• Inspects and tests certain small electrical appliances for operability.
• Provides excellent donor service and completes donation receipts when necessary.

Skills

Customer service

Organization

Safety conscious

Education

High School diploma or GED

Job description

Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

POSITION SUMMARY

Processes, sorts, cleans, tags, divides, stores donated goods and fills requests for product. Accepts donations on behalf of Goodwill. Provides excellent customer service to donors.

Essential Functions Statement(s)

• Accurately and efficiently sorts different types of donations per category following all guidelines found in the Fixed Crew Training Manual.
• Safely and efficiently prepares and labels items for transport, according to guidelines found in the Fixed Crew Training Manual.
• Keeps work station clean and clutter-free at all times. Maintains donation processing tables in an organized, clutter-free manner. Maintains work station according to Kaizen (continual improvement) philosophy. This includes the safe moving of product and trash bins to designated areas as needed.
• Meets production standards and completes daily tally sheets.
• Cleans and tags product as needed according to the guidelines found in the Fixed Crew Training Manual.
• Inspects and tests certain small electrical appliances and determines their operability, for example, fans, radios, toaster, etc., as assigned.
• Accepts donations according to company guidelines found in the Fixed Crew Training Manual. This includes providing excellent customer service to donors; greeting, assisting with accepting donations, accurately completing donation receipts, when necessary politely refusing or referring donors to other locations and thanking each donor for every donation.
• Performs other miscellaneous tasks as assigned or directed.
• Safeguards all donations and company property from damage and theft. Treats all donations and company property with respect and care.
• Follows all safety rules and regulations and performs all assigned duties in a safe manner according to all company safety guidelines.
• North County Clearance Center Crossed trained in the Clearance Center operations.

SKILLS & ABILITIES

Education

High School Graduate or General Education Degree (GED) preferred.

Experience

Processor experience preferred.

Certificates & Licenses

Ability to become forklift certified preferred. (North County Clearance Center ability to become forklift certified required).

Other Requirements

Ability to recognize name brand clothing and high quality merchandise preferred.