Five-Star Guest Room Attendant

Wynn Resorts, Limited; Las Vegas (NV); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Wynn Resorts is seeking a Guest Room Attendant in Las Vegas to clean guest rooms according to Wynn & Encore standards. You will perform self-inspections, provide courteous service, and anticipate guest needs to exceed expectations.

The role requires maintaining Five Star cleanliness, following Forbes guidelines, and participating in training to adopt new standards and safety practices. Fluency in English and a high school diploma or equivalent are required.

Qualifikationen

• Must be able to communicate fluently in English with guests, management and associates.
• Well groomed and professional demeanor.
• Willingness to maintain confidentiality regarding guests and staff.
• Education equivalent to graduation from high school or higher.
• At least two years experience serving guest rooms in a 4/5 Star/Diamond Resort preferred.
• Must be 21 years of age or older.

Aufgaben

• Know and adhere to Wynn policies and procedures, embrace company culture and take pride in the resort and its amenities.
• Awareness of guest experience at all times, smile and make eye contact, communicate professionally.
• Follows all department policies and procedures for room cleanliness and self-inspection.
• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
• Responsible for servicing assigned rooms with Five Star cleanliness and presentation by exercising self-inspections and following Forbes guidelines.
• Responsible for maintaining the cleanliness and condition of each room by performing General Clean/special projects.
• Must safely operate and maneuver the powered mobile carts.
• The Guest Room Attendant interacts with guests, co-workers and supervisors in a professional and courteous manner.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.

Kenntnisse

Fluent English

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Wynn Resorts is seeking a Guest Room Attendant in Las Vegas to clean guest rooms according to Wynn & Encore standards. You will perform self-inspections, provide courteous service, and anticipate guest needs to exceed expectations.

The role requires maintaining Five Star cleanliness, following Forbes guidelines, and participating in training to adopt new standards and safety practices. Fluency in English and a high school diploma or equivalent are required.