Fitness & Wellness Supervisor

San Diego State University; San Diego (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

San Diego State University is seeking a Fitness & Wellness Supervisor to oversee comprehensive fitness and instructional class programs. You will recruit, train, schedule, and evaluate staff while coordinating semester schedules and events across wellness initiatives.

The role requires leadership in operations, risk and fiscal management, and collaboration with marketing to promote programs. A strong background in college recreation and related certifications is essential.

Qualifications

• Bachelor's Degree in recreation, exercise science, physical education, kinesiology or related field.
• Master's Degree preferred.
• Two years of group fitness class instruction experience required (or two years Graduate Assistantship).
• Two years supervisory/management experience required.
• Experience supervising instructors and administering fitness-related recreation programs preferred.
• Experience in a college campus recreation environment preferred.
• Nationally recognized group fitness certification (ACSM, AFAA, NSCA, ACE or equivalent) required.
• American Red Cross CPR, First Aid and AED certification required (within 30 days).
• Instructor certification preferred.
• trainings listed (Anti-Harassment, Workplace Violence Prevention, Data Security & Privacy, Gender Awareness) must be completed within 30 days.

Responsibilities

• Assist with planning, implementation, supervision, and evaluation of Fitness and Wellness programs.
• Recruit, hire, train, and evaluate program assistants and instructors.
• Coordinate and program the Fitness, Wellness, and Instructional Class schedule for each semester.
• Manage program assistants' schedules and tasks weekly and daily.
• Plan staff meetings and disseminate information to staff.
• Use Virtual EMS to reserve facilities and Virtual CMS to input schedules on website.
• Use Fusion to create classes and input class details for registration.
• Design and distribute program surveys and compile data.
• Ensure customer service standards and respond to member feedback.
• Develop programming for special events and collaborate with Marketing for photography/videography.

Skills

Group fitness instruction

Supervisory experience

Staff scheduling

Communication skills

Education

Bachelor's Degree in recreation / related field

Master's Degree

Tools

Virtual EMS

Virtual CMS

Microsoft Office

Fusion

Job description

Fitness & Wellness Supervisor

Location:

Pay:

Pay Type:

Employment Type:

GENERAL PURPOSE:

Under the direction of the Fitness & Wellness Manager, the Fitness & Wellness Supervisor assists with the administration and coordination of a comprehensive fitness and instructional class program. The Fitness & Wellness Supervisor assists with recruiting, hiring, training, scheduling, evaluating, and supervising all fitness and instructional class staff. Responsibilities include supporting the Fitness, Wellness, and Instructional Class Programs including daily operations, staff management, fiscal management, risk management, policies and procedures, facility management, scheduling and event planning, marketing and promotions, strategic planning, and program assessment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Primary Functions

• Assists with the effective planning, implementation, supervision, and evaluation of all Fitness and Wellness programs including but not limited to: group fitness classes, personal training, instructional activity classes, orientations and wellness programs
• Recruits, hires, trains, and evaluates program assistants and instructors
• Coordinates and programs the Fitness, Wellness, and Instructional Class schedule for each semester and break period
• Coordinates program assistant(s) schedules/tasks on a weekly and daily basis
• Plans staff meetings on a semester basis; disseminates necessary information to staff
• Uses Virtual EMS to reserve facilities for activities, classes and events
• Uses Virtual CMS to input class schedules and programming on website
• Uses Fusion to create Fitness, Wellness, and Instructional Classes and input class details for participant registration
• Designs and distributes program surveys on a semester basis and compiles data
• Ensures customer service standards are met; responds to physical, virtual, and verbal member comment cards in a timely manner
• Develops programming for special events and open houses, such as Fitness Jam and ARC 'til Dark welcome events
• Collaborates with the marketing department to plan and execute promotional photography and videography of program offerings
• Ensures all class cancellations are communicated promptly by contacting all participants/instructors along with posting notifications in the appropriate areas
• Ensures facilities and equipment are safe to use; submits virtual FMX repair work orders if needed
• Assists with development of operational procedures
• Develops new wellness programs
• Teaches group fitness classes and instructional classes
• Assists others in department with special tasks as assigned

Instructional Responsibilities

• Schedules, coordinates and oversees group fitness classes and academic classes for sports, dance, fitness and martial arts activities
• Develops new classes and programs to meet the needs of a diverse campus community
• Develops and implements clinics and classes
• Ensures class instructors follow class expectations and policies
• Develops class curriculum, skill development and learning outcomes for instructional classes
• Teaches classes and substitutes for group fitness and instructional classes during instructor absences
• Helps ensure all university requirements are met for academic classes

QUALIFICATIONS

Minimum & Preferred Requirements

Education:

• Bachelor's Degree required, in recreation, exercise science, physical education, kinesiology or related field from an accredited college or university preferred
• Master's Degree preferred

Experience:

• Two years of group fitness class instruction experience required (or two years Graduate Assistantship experience)
• Two years supervisory/management experience required
• Previous experience in a management/leadership position supervising instructors and administering fitness related recreation programs preferred
• Experience in a college campus recreation environment preferred

License & Certification:

• Nationally recognized group fitness certification from the American College of Sports Medicine (ACSM), the Aerobics and Fitness Association of America (AFAA), the National Strength and Conditioning Association (NSCA), American Exercise Council (ACE), or an equivalent certification required
• American Red Cross CPR, First Aid and AED certification required (within 30 days of hire)
• American Red Cross CPR, First Aid and AED Instructor certification preferred

Trainings (Must be completed within 30 days of hire):

• Anti-Harassment Training for Supervisors
• Workplace Violence Prevention
• Data Security & Privacy
• Gender Awareness Training

PERFORMANCE EXPECTATIONS

• Must professionally represent Associated Students and San Diego State University at all times
• Must be able to successfully fulfill the Essential Duties of this job description and meet performance expectations
• Highly organized, confidential and reliable individual with keen written and verbal communication skills and the ability to work in a diverse, frequently changing population of students, faculty and staff
• Must be able to perform a high level of customer service in a diverse and constantly changing environment
• Demonstrated success in managing and mentoring work teams of diverse functions, complying with organizational policies and procedures and supporting change within an organization
• Commitment to values of wellness, service, diversity, and sustainability

KNOWLEDGE, SKILLS & ABILITIES

• Extensive knowledge of fitness industry and best practices
• Excellent interpersonal skills; ability to relate and communicate effectively with a diverse population of students, staff, faculty, colleagues and guests
• Must have strong communication skills (verbally and written) to communicate at a level appropriate to the duties of the position
• Ability to operate a computer, proficiency with Microsoft Office Suite (i.e. Word, Excel, PowerPoint) and Google (i.e. slides, sheets, docs) with the ability to learn and utilize new software programs
• Ability to gather and organize data, draw logical conclusions and discern implications
• Well organized, ability to effectively multi-task, ability to prioritize work, manage time, problem solve, make decisions and meet scheduled deadlines under pressure
• Must be self-motivated, self-starter and perform with minimal direction and supervision
• Ability to present a consistent positive approach to students and all internal and external contacts by being courteous, respectful, helpful and cooperative at all times
• Commitment to a high standard of safety and ability to communicate and train safety policies and procedures to staff
• Ability to interpret and communicate policies and procedures
• Ability to adapt to and work in an environment of constant change, growth and frequent interruptions
• Ability to handle difficult situations involving participants with patience, good judgment, and with diplomacy is expected
• Must be able to work with confidential items and understand the importance of confidentiality in project work
• Proven necessary supervisory skills including, but are not limited to: hiring, inspecting, analyzing, planning, prioritizing, scheduling, assigning, receiving, controlling, training, instructing, documenting, recommending and reporting
• Ability to prioritize workload; coordinate multiple tasks, projects, and assignments within appropriate timelines
• Ability to demonstrate thoroughness, completeness, follow through on presentation and appearance of work
• General knowledge of budgeting principles

SCHEDULE & WORKING CONDITIONS

This is a regular, full-time position with expected hours of Monday through Friday, 10 a.m. to 6:30 p.m. Flexibility and willingness to work long and irregular hours and days, including evenings, weekends and holidays as needed by program schedule.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work conditions may vary depending upon the location of programs; programs may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working indoors, the lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work performed within an office environment will include standard office equipment. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens, precipitation, and other environmental risks.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include talking, listening, sitting, standing, walking, manual dexterity, eye-hand coordination, corrected vision, hearing to standard range and use of office equipment including but not limited to computers, printers, telephones, copiers, fax machines, and cameras.

Must be able to teach group fitness and other activity classes as well as train instructors in multiple formats.

Depending on program requirements, physical demands may require standing and walking for extended lengths of time and may require lifting, pushing, pulling, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance).