Fitness Welcome Desk Receptionist/Part-Time

Marlene Meyerson JCC Manhattan; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Marlene Meyerson JCC Manhattan recherche un réceptionniste à temps partiel pour son Welcome Desk Fitness. Le candidat idéal offrira un service personnalisé de qualité, en accueillant les membres et en répondant à leurs questions. Ce rôle est parfait pour quelqu'un qui cherchera à travailler dans un environnement dynamique et interactif, tout en aidant à gérer les opérations quotidiennes.

Qualifications

• Doit avoir des compétences en mathématiques.
• Doit être capable de soulever des objets pesant jusqu'à 20 kg.
• Avoir une expérience dans un environnement similaire est un atout.

Responsibilities

• Accueillir chaleureusement les membres et les visiteurs.
• Gérer l'entrée des membres et des invités dans les installations.
• Effectuer des tâches administratives comme la saisie informatique et la gestion des courriels.

Skills

Decision-making skills

Interpersonal skills

Communication skills

Customer service skills

Education

High School graduate or equivalent

Current CPR certification

Tools

Mindbody

Job description

Fitness Welcome Desk Receptionist/Part-Time

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Fitness Welcome Desk Receptionist/Part-Time

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JOB TITLE: Fitness Welcome Desk Receptionist/Part-Time

Duties & Responsibilities

• Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude.
• Adhere to the JCC policies and procedures and enforce member rules and regulations.
• Warmly greet members and guests as they approach the fitness center area.
• Answer questions and provide information in a clear and friendly manner.
• Make appropriate referrals and recommendations upon request.
• Listen and direct members' concerns and complaints to the appropriate manager.
• Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.
• Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.
• Follow established procedures for collecting money and preparing receipts.
• Monitor lost and found items as well as equipment. Report repairs.
• Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.
• Inventory and maintain all saleable front desk items.
• Wear your uniform and follow all dress code regulations.
  
  

Additional Duties

• Assist with special projects, events, and promotions as needed.
• Attend all meetings and training sessions as required.
• Must be able to work on New Year's Day for our annual fitness event.
  
  

Job Requirements

• Strong decision-making skills and the ability to work under pressure.
• Excellent interpersonal, communications, and member service skills.
• Physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift/carry objects weighing up to 45 lbs.
• Requires close, distance, peripheral vision and depth perception.
  
  

Education & Experience

• High School graduate or equivalent.
• Strong math skills.
• Current CPR certification.
• Computer literacy and willing to learn JCC computer programs.
• Knowledge of Mindbody is preferred.
• Experience in a similar environment is preferred.
  
  

Individual shift hours vary.

• Prefer applicants with flexible schedules.
• Must be able to work Saturdays and/or Sundays.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Non-profit Organization Management

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